Resident feedback reflects improvements across portfolio
Corvias’ military housing properties across seven installations showed significant improvements in the annual Army Tenant Satisfaction Survey. Launched in April 2024, the third-party administered survey aims to gain on-base housing feedback from soldiers and their families about the physical condition of the housing and community infrastructure.
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The Army Tenant Satisfaction Survey allows residents living on the installations to give feedback about their housing and community infrastructure. (Photo: Business Wire)
Across the portfolio, both Corvias family housing and unaccompanied apartment communities improved in the survey’s three satisfaction index focus areas: Overall satisfaction, property satisfaction and service satisfaction. Two family housing communities at Fort Novosel and two more at Aberdeen Proving Ground won A List awards, which recognize a “Best In The Industry” rating for providing the highest level and quality of service. Additionally, Fort Novosel’s service score earned the installation a Crystal Award.
Unaccompanied service member community Randolph Pointe at Fort Liberty ranked “outstanding” in all business success factor scores including readiness to solve problems, responsiveness and follow-through, quality of leasing services and quality of maintenance services. Reece Crossings at Fort Meade followed closely behind.
Pete Sims, Corvias DOD managing director commented, “Our local property management teams put our residents first and the results of this survey reflect that commitment. We are humbled each day to serve our military families.”
Survey feedback evaluates needed improvements in military housing or community infrastructure. Then, Corvias and the Army partner to determine the best ways to solve for those improvements.
To learn more about Corvias’ military housing communities, please visit www.corviaspm.com.
About Corvias
Corvias partners with the Department of Defense and higher education institutions to solve infrastructure and energy resiliency challenges and to create long-term, sustainable value through our unique Solutions Through Partnerships® approach. Corvias partnerships enhance the well-being in our communities, including at the largest renewable energy project in Kansas and at resiliency projects nationwide. Our more than 72,000 residents consistently highly rank the courtesy and professionalism of our maintenance and leasing personnel. To learn more, please visit: www.corvias.com.
About Corvias Property Management
Corvias Property Management applies its resident-first approach to provide housing operations, maintenance and service support for university and military communities to create safe, high-quality places to live, learn, work and interact. Across 10 U.S. states, Corvias Property Management maintains 42,000 residential units, totaling approximately 50 million square feet of real estate, including at seven military installations and 15 universities.
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Contacts
Communications@Corvias.com
(401) 228-2834
