Indigo’s lean five-person underwriting team on pace to handle over 7,000 submissions in 2025

Indigo, the vertically integrated AI-driven medical professional liability platform, today announced a major operational milestone: 20% of all submissions are now automatically underwritten - without human involvement through Indigo’s proprietary AI platform, Lux. This achievement underscores Indigo’s ability to scale underwriting capacity while maintaining efficiency and rigor.

With just five underwriters, Indigo is on pace to process over 7,000 submissions in 2025, a level of throughput traditionally requiring multiples more staff at legacy carriers. Indigo expects to underwrite the majority of submissions in real-time without human intervention in 2026.

“This milestone proves that AI in underwriting isn’t theoretical—it’s working at scale,” said Jason Foucher, Chief Product Officer of Indigo. “By automating submission intake, risk analysis, and quoting, our underwriters can focus on nuanced risks and broker relationships. The result is speed for brokers, consistency for physicians, and the underwriting discipline carriers demand.”

Indigo’s platform automates the end-to-end underwriting workflow—from submission ingestion and data normalization to appetite triage, risk scoring, and real-time quote generation within pre-set guidelines. Human underwriters oversee exceptions and edge cases, ensuring high-quality judgment and compliance.

Braden Davis, Chief Insurance Officer of Indigo, added, “Reaching 20% AI-underwritten submissions shows how intelligent automation can scale profitably without diluting quality. We’re growing faster with fewer people, and doing it while improving NPS across both brokers and physicians.”

This milestone comes as Indigo continues to expand its suite of AI-driven underwriting and distribution solutions, including the recently launched Broker Portal. Together, these innovations push medical malpractice insurance into a modern era defined by speed, transparency, and data-driven pricing.

About Indigo

Backed by leading healthcare investors Rubicon Founders and Oak HC/FT, Indigo uses artificial intelligence to provide medical professional liability insurance to physicians and medical groups. Its data-driven underwriting delivers fast quotes and tailored pricing, while its technology platform offers unmatched ease of doing business. Indigo’s defense team vigorously protects its insureds—allowing physicians to focus on patient care with peace of mind.

View source version on businesswire.com: https://www.businesswire.com/news/home/20251103937974/en/