Recognition Builds on Sustained Leadership in Site Search Category and Validates the Platform’s Impact on Modern Digital Discovery

SearchStax, Inc., the AI-powered Search Experience Company, today announced it has been named a winner in G2’s 2026 Best Software Awards, earning distinction in the Best Data Analytics Software Products category. The recognition places SearchStax among the top-performing software platforms globally, based on verified customer feedback and market presence.

The award follows a period of sustained momentum for SearchStax, which has topped G2’s Site Search Software category for two consecutive reporting seasons, reinforcing the company’s leadership in powering intelligent discovery for information-rich digital environments.

G2’s Best Software Awards celebrate software vendors that deliver measurable value, strong customer satisfaction, and meaningful innovation. SearchStax’s recognition reflects how modern site search is evolving into a strategic analytics layer that helps organizations understand user intent, optimize content performance, and drive better digital outcomes.

Discovery and Analytics Converge

Digital discovery today is inseparable from analytics. Every search interaction generates insight into what audiences want, what content performs, and where gaps exist. Organizations increasingly rely on these signals to inform content strategy, customer experience improvements, and operational decisions.

By combining AI-powered experiences with actionable search analytics, SearchStax enables teams to transform discovery behavior into measurable business outcomes. This convergence is a key reason site search is becoming foundational to modern digital experience strategies.

“Our customers use SearchStax to do three things really well: help people find what they need fast, learn from those interactions, and empower them to improve the experience over time, efficiently,” said Sameer Maggon, founder and CEO at SearchStax. “This recognition reflects the measurable value of turning on-site search behavior into insights that guide content, CX, and digital strategy.”

Why Analytics-Driven Search Matters

Search is often the clearest expression of user intent on a website. Patterns in search behavior reveal unmet needs, content gaps, product opportunities, and friction points that would otherwise remain hidden.

Organizations that leverage site search analytics can:

• Identify content gaps and emerging demand.
• Improve navigation and user journeys.
• Increase engagement and conversions.
• Inform strategic digital decisions such as GEO and SEO prioritization themes.

Recognition from G2 underscores how analytics-powered discovery is reshaping expectations for modern software platforms.

Customer Validation Drives Continued Recognition

SearchStax’s award is rooted in verified customer feedback across industries where content complexity, compliance requirements, and user expectations are high.

Recent G2 reviewers emphasize the platform’s usability, insights and partnership approach:

• Analytics and reporting have become more productive and accurate, contributing to increased revenue, since switching to SearchStax.

• SearchStax provides actionable insights: Search analytics help us understand user needs, allowing us to continuously enhance our content and offerings. Overall, SearchStax has made our search experience more agile, efficient and user-focused, benefiting both our team and website visitors.

• SearchStax provides a reliable and scalable search solution with excellent performance and flexibility. Their platform is intuitive and backed by responsive support, making it a strong choice for modern search needs.

Solutions Built for Enterprise Discovery

SearchStax delivers analytics-driven discovery through a dual-product approach:

• SearchStax Site Search provides AI-enhanced website search, behavioral analytics, and marketer-friendly controls that help teams continuously optimize digital discovery.

• SearchStax Managed Search service supports mission-critical Apache Solr infrastructure with scalability, uptime and governance for complex environments.

Customers also benefit from expanding AI capabilities including:

• Smart Answers for Site Search – generative summaries sourced from their indexed site content.

• Smart Ranking for Site Search – semantic, contextual understanding prioritizes results in rank order.

• Smart Match Assist for Site Search – reduces dead-end searches with AI-recommendations.

About SearchStax

SearchStax, Inc., the AI-Powered Search Experience Company, enables marketers and developers to deliver fast, relevant, AI-powered website search experiences that connect people to the content they need. The company has been recognized on the Inc. 5000 (2025), Deloitte Technology Fast 500 (2025) and G2 Leader Quadrant (2025). Trusted by organizations in healthcare, higher education, government, manufacturing and financial services, SearchStax powers discovery for brands including Black and Decker, Canon, City of Nashville, Harvard University, Roche, Texas Christian University and University of Chicago Medicine.
Learn more at www.searchstax.com and connect with the company on LinkedIn and @SearchStax.

All brands and solution names are trademarks or registered trademarks of their respective companies.

Tags: SearchStax, G2, Site Search, Managed Search, Smart Answers, Smart Ranking, Smart Match Assist, Sameer Maggon, website search, onsite search, enterprise search, data analytics, marketers, digital experience platform, DXP, customer experience, CX, digital transformation, generative AI, content management system, CMS

View source version on businesswire.com: https://www.businesswire.com/news/home/20260219311040/en/

This G2 recognition reflects the measurable value of turning on-site search behavior into insights that guide content, CX, and digital strategy.