A new tech platform promises to simplify reputation management for small businesses such as restaurants by automating the way they collect, respond to, and promote customer reviews online.
-- Digital Media Group has announced the launch of SocialProofSuite, its review management platform capable of handling the entire review cycle, from collection to response, with features including AI-generated replies within four hours and instant social media sharing of positive feedback.
More information is available at https://getsocialproofsuite.com/
Obtaining authentic reviews on platforms like Google and Yelp is a common pain point for small business owners. On platforms like Reddit and Quora, for instance, questions asking for strategies on how to get reviews are a frequent topic of discussion. “Reading through some of those replies, one common piece of advice is to ask or write to reviewers yourself. But for business owners wearing many hats, we understand how time-consuming that is,” a spokesperson for SocialProofSuite said.
“We believe that review acquisition and management is one area where AI can be truly handy,” they added.
Leveraging AI, SocialProofSuite enables small business owners to manage the entire review request and monitoring process in one dashboard. The platform is also designed to enhance an enterprise’s social media and SEO performance.
Primarily, SocialProofSuite alerts business owners in real time whenever feedback is generated on Google or other review platforms. They can then reply through the dashboard or use the built-in AI to generate an appropriate response. The developers said this feature allows business owners to address negative feedback promptly before it escalates into a reputational crisis.
SocialProofSuite’s dashboard also integrates with the business’s social media profile. "The system can design social media posts for you, eliminating the need to subscribe to design tools and spend hours building a content calendar," SocialProofSuite's spokesperson said. "Any positive review you acquire can also be posted across all your social media accounts directly through the dashboard, so there’s no need to switch between accounts."
Additionally, the dashboard connects to a business’s Google profile, allowing for convenient account optimization with just one access.
The platform is especially suitable for small business owners operating restaurants, salons, med spas, plumbing businesses, dental clinics, and HVAC businesses, among others.
Interested parties who want to know more may visit https://getsocialproofsuite.com/
Contact Info:
Name: A.J. Burzuk
Email: Send Email
Organization: Digital Media Group
Address: 309-4819C 48 Avenue, Red Deer, Alberta T4N 3T2, Canada
Website: https://getsocialproofsuite.com
Source: PressCable
Release ID: 89161466
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