FORM 10-Q
Table of Contents

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 10-Q

 


 

(Mark One)

x Quarterly Report Pursuant To Section 13 Or 15(d) Of The Securities Exchange Act Of 1934

 

     FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2006

 

Or

 

¨ Transition Report Pursuant To Section 13 Or 15(d) Of The Securities Exchange Act Of 1934

 

     FOR THE TRANSITION PERIOD FROM              TO             

 

Commission File Number: 001-32283

 


 

QUADRAMED CORPORATION

(Exact Name of Registrant as Specified in Its Charter)

 


 

DELAWARE   52-1992861
(State or Other Jurisdiction of
Incorporation or Organization)
  (IRS Employer
Identification No.)
12110 SUNSET HILLS ROAD, SUITE 600,
RESTON, VIRGINIA
  20190
(Address of Principal Executive Offices)   (Zip Code)

 

(703) 709-2300

(Registrant’s Telephone Number, Including Area Code)

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large accelerated filer  ¨

   Accelerated filer  ¨    Non-accelerated filer  x

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  ¨    No  x

 

As of April 26, 2006, there were 41,787,777 shares of the Registrant’s common stock outstanding, par value $0.01.

 



Table of Contents

QUADRAMED CORPORATION

REPORT ON FORM 10-Q

FOR THE QUARTER ENDED MARCH 31, 2006

TABLE OF CONTENTS

 

          Page

     PART I. FINANCIAL INFORMATION     

Item 1.

  

Financial Statements

    
    

Condensed Consolidated Balance Sheets (unaudited) as of March 31, 2006 and December 31, 2005

   3
    

Condensed Consolidated Statements of Operations (unaudited) for the three months ended March 31, 2006 and 2005

   4
    

Condensed Consolidated Statements of Changes in Stockholders’ Equity and Comprehensive Loss (unaudited) for the three months ended March 31, 2006

   5
    

Condensed Consolidated Statements of Cash Flows (unaudited) for the three months ended March 31, 2006 and 2005

   6
    

Notes to Condensed Consolidated Financial Statements

   7

Item 2.

  

Management’s Discussion and Analysis of Financial Condition and Results of Operations

   21

Item 3.

  

Quantitative and Qualitative Disclosures About Market Risk

   27

Item 4.

  

Controls and Procedures

   28
     PART II. OTHER INFORMATION     

Item 1.

  

Legal Proceedings

   29

Item 1A

  

Risk Factors

   29

Item 6.

  

Exhibits

   41
    

Signatures

   42

 

2


Table of Contents

PART I. FINANCIAL INFORMATION

 

Item 1. Financial Statements

 

QUADRAMED CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except per share amounts)

(unaudited)

 

     March 31,
2006


    December 31,
2005


 
ASSETS                 

Current assets

                

Cash and cash equivalents

   $ 36,786     $ 33,042  

Accounts receivable, net of allowance for doubtful accounts of $4,404 and $4,177, respectively

     27,743       27,089  

Unbilled and other receivables

     3,720       3,387  

Notes and other receivables, net of allowance for doubtful accounts of $715 and $715, respectively

     308       50  

Prepaid expenses and other current assets

     10,661       11,734  
    


 


Total current assets

     79,218       75,302  

Restricted cash

     2,311       2,391  

Property and equipment, net of accumulated depreciation and amortization of $19,564, and $19,052, respectively

     3,414       3,737  

Capitalized software development costs, net of accumulated amortization of $12,776, and $12,562, respectively

     267       481  

Goodwill

     25,983       25,983  

Other intangible assets, net of accumulated amortization of $24,737 and $23,343, respectively

     5,749       7,143  

Other long-term assets

     4,492       4,859  
    


 


Total assets

   $ 121,434     $ 119,896  
    


 


LIABILITIES AND STOCKHOLDERS’ EQUITY                 

Current liabilities

                

Accounts payable and accrued expenses

   $ 3,380     $ 3,551  

Accrued payroll and related

     5,900       7,422  

Other accrued liabilities

     8,205       10,114  

Dividends payable

     7,779       9,054  

Deferred revenue

     60,415       52,169  
    


 


Total current liabilities

     85,679       82,310  

Accrued exit cost of facility closing

     3,216       3,613  

Other long-term liabilities

     2,907       2,781  
    


 


Total liabilities

     91,802       88,704  
    


 


Stockholders’ equity

                

Preferred stock, $0.01 par, 5,000 shares authorized; 4,000 shares issued and outstanding

     89,470       88,231  

Common stock, $0.01 par, 150,000 shares authorized; 41,441 and 41,245 shares issued and outstanding, including 457 and 457 shares of treasury stock, respectively

     419       417  

Shares held in treasury

     (5 )     (5 )

Additional paid-in-capital

     302,936       302,324  

Accumulated other comprehensive loss

     (114 )     (89 )

Accumulated deficit

     (363,074 )     (359,686 )
    


 


Total stockholders’ equity

     29,632       31,192  
    


 


Total liabilities and stockholders’ equity

   $ 121,434     $ 119,896  
    


 


 

The accompanying notes are an integral part of these condensed consolidated financial statements.

 

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Table of Contents

QUADRAMED CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share amounts)

(unaudited)

 

     Three months ended,
March 31,


 
     2006

    2005

 

Revenue

                

Services

   $ 2,915     $ 3,077  

Maintenance

     13,562       13,410  

Installation and other

     2,872       2,696  
    


 


Services and other revenue

     19,349       19,183  

Licenses

     9,182       10,352  

Hardware

     397       840  
    


 


Total revenue

     28,928       30,375  
    


 


Cost of revenue

                

Cost of services and other revenue

     7,462       7,319  

Royalties and other

     2,764       2,167  

Amortization of acquired technology and capitalized software

     995       1,035  
    


 


Cost of license revenue

     3,759       3,202  

Cost of hardware revenue

     363       965  
    


 


Total cost of revenue

     11,584       11,486  
    


 


Gross margin

     17,344       18,889  
    


 


Operating expense

                

General and administration

     6,622       6,110  

Software development

     8,114       7,717  

Sales and marketing

     3,491       4,072  

Amortization of intangible assets and depreciation

     1,123       1,591  
    


 


Total operating expenses

     19,350       19,490  
    


 


Income (loss) from operations

     (2,006 )     (601 )
    


 


Other income (expense)

                

Interest expense, includes non-cash charges of $119 and $165

     (123 )     (169 )

Interest income

     366       101  

Other income (expense), net

     18       (154 )
    


 


Other income (expense)

     261       (222 )
    


 


Loss from continuing operations before income taxes

   $ (1,745 )   $ (823 )

Provision for income taxes

     (98 )     (11 )
    


 


Loss from continuing operations

     (1,843 )     (834 )

Loss from discontinued operations

     —         (1,686 )
    


 


Net Loss

   $ (1,843 )   $ (2,520 )

Preferred stock accretion

     (1,239 )     (1,175 )
    


 


Net loss attributable to common shareholders

   $ (3,082 )   $ (3,695 )
    


 


Loss per share-basic and diluted

                

Continuing operations

   $ (0.07 )   $ (0.05 )

Discontinued operations

     —         (0.04 )
    


 


Net loss

   $ (0.07 )   $ (0.09 )
    


 


Weighted average shares outstanding

                

Basic and diluted

     41,319       40,219  
    


 


 

The accompanying notes are an integral part of these condensed consolidated financial statements.

 

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QUADRAMED CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF

CHANGES IN STOCKHOLDERS’ EQUITY AND COMPREHENSIVE LOSS

(in thousands)

(unaudited)

 

    Preferred
Stock


  Common
Stock


  Treasury
Stock


    Additional
Paid-in
Capital


  Accumulated
Other
Comprehensive
Loss


    Accumulated
Deficit


    Total
Stockholder’s
Equity


    Other
Comprehensive
Loss


 
    Shares

  Amount

  Shares

  Amount

  Shares

    Amount

           

Balance, December 31, 2005

  4,000   $ 88,231   41,702   $ 417   (457 )   $ (5 )   $ 302,324   $ (89 )   $ (359,686 )   $ 31,192     $ (8,699 )

Issuance of common stock

  —       —     196     2   —         —         245     —         —         247       —    

Accretion of preferred stock

  —       1,239   —       —     —         —         —       —         (1,239 )     —         (1,239 )

Dividends declared

  —       —     —       —     —         —         —       —         (250 )     (250 )     —    

Stock-based compensation expense

  —       —     —       —     —         —         367     —         —         367       —    

Net unrealized loss on available-for-sale securities

  —       —     —       —     —         —         —       (23 )     —         (23 )     (23 )

Foreign currency translation

  —       —     —       —     —         —         —       (2 )     —         (2 )     (2 )

Other

  —       —     —       —     —         —         —       —         (56 )     (56 )        

Net loss

  —       —     —       —     —         —         —       —         (1,843 )     (1,843 )     (1,843 )
   
 

 
 

 

 


 

 


 


 


 


Balance, March 31, 2006

  4,000   $ 89,470   41,898   $ 419   (457 )   $ (5 )   $ 302,936   $ (114 )   $ (363,074 )   $ 29,632     $ (3,107 )
   
 

 
 

 

 


 

 


 


 


 


 

The accompanying notes are an integral part of these condensed consolidated financial statements.

 

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QUADRAMED CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(unaudited)

 

     Three months ended
March 31,


 
     2006

    2005

 

Cash flows from operating activities

                

Net loss attributable to common shareholders

   $ (3,082 )   $ (3,695 )

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:

                

Depreciation and amortization

     2,196       2,808  

Preferred stock accretion

     1,239       1,175  

Impairment and other charges for Financial Services Division

     —         914  

Provision for bad debts and other

     386       200  

Stock-based compensation expense

     367       734  

Changes in assets and liabilities:

                

Accounts receivable

     (1,040 )     (10,442 )

Prepaid expenses and other

     850       1,878  

Accounts payable and accrued liabilities

     (3,898 )     (4,954 )

Deferred revenue

     8,246       10,594  
    


 


Cash provided by (used in) operating activities

     5,264       (788 )

Cash flows from investing activities

                

Proceeds from sale of assets and available-for-sale securities

     9       (82 )

Decrease in restricted cash

     80       —    

Capital expenditures

     (231 )     (303 )
    


 


Cash used in investing activities

     (142 )     (385 )

Cash flows from financing activities

                

Proceeds from issuance of common stock and other

     247       498  

Payment of preferred stock dividends

     (1,625 )     (1,375 )
    


 


Cash used in financing activities

     (1,378 )     (877 )

Net increase (decrease) in cash and cash equivalents

     3,744       (2,050 )

Cash and cash equivalents, beginning of period

     33,042       22,429  
    


 


Cash and cash equivalents, end of period

   $ 36,786     $ 20,379  
    


 


Supplemental disclosure of cash flow information

                

Cash paid for interest

     —         —    

Net cash paid for taxes

     25       11  

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

 

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QUADRAMED CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

March 31, 2006

 

1. THE COMPANY

 

The business mission of QuadraMed Corporation along with our subsidiaries (“QuadraMed” or the “Company”) is to advance the success of healthcare organizations through IT solutions that leverage quality care into positive financial outcomes. QuadraMed’s driving principles include: maintaining long-term client relationships, building a culture of customer care, focusing on innovation as the key to success, and striving to always deliver value. QuadraMed offers innovative, user-friendly software applications and support services designed and developed by the healthcare professionals and software specialists we employ.

 

In the healthcare market, clinical information and quality measurements are becoming drivers of revenue management. Access management, financial decision support, health information management (“HIM”) processes and systems combined with patient accounting systems are driving revenue management improvements and the movement to new quality-based reimbursement models. As evolving reimbursement scenarios will challenge hospitals to leverage quality of care into appropriate payment, we believe that clients committing to QuadraMed’s “Care-Based Revenue Cycle” solutions will realize improved financial performance. QuadraMed’s goal is to assist our clients in attaining significant improvement in hospital financial success by leveraging quality of care into positive financial outcomes through performance-based IT solutions. We seek to accomplish this by delivering healthcare information technology products and services supporting the healthcare organizations’ efforts to improve the quality of the care they provide and the efficiency with which it is delivered.

 

Using QuadraMed’s end-to-end solutions which are designed to optimize the patient experience and leverage quality of care into payment, our clients seek to receive the proper reimbursement, in the shortest time, at the lowest administrative cost. Our products are designed to eliminate paper, improve processes, streamline efficiencies and decrease error through the effective management of patient clinical and financial records, resulting in better patient safety. Healthcare organizations of varying size – from small single entity hospitals to large multi-facility care delivery organizations, acute care hospitals, specialty hospitals, Veterans Health Administration facilities and associated/affiliated businesses such as outpatient clinics, long-term care facilities and rehabilitation hospitals gain value from our solutions. Our products are sold as standalone, bundled or fully integrated software packages.

 

We do business directly and through our subsidiaries, all of which are wholly owned and operated under common management. In December 2004, we announced the shutdown of the Financial Services Division; operations ceased to exist in February 2005. Accordingly, beginning in 2005, the Company considers itself to be in a single reporting segment, specifically the software segment. The prior year financial results of these operating segments have been reclassified to conform to the current year presentation.

 

2. SIGNIFICANT ACCOUNTING POLICIES

 

Financial Statement Presentation

 

These condensed consolidated financial statements are unaudited and have been prepared in conformity with generally accepted accounting principles in the United States (“GAAP”) and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and disclosures required by accounting principles generally accepted in the United States for complete financial statements. We suggest that you read these interim financial statements in conjunction with the consolidated financial statements, and the notes thereto, included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2005, filed on March 16, 2006. In the opinion of management, the condensed consolidated financial statements for the periods presented herein include all normal

 

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and recurring adjustments that are necessary for a fair presentation of the results for these interim periods. The results of operations for the three months ended March 31, 2006 are not necessarily indicative of the results for the entire year ending December 31, 2006.

 

Principles of Consolidation

 

These condensed consolidated financial statements, which include the accounts of QuadraMed and all significant business divisions and wholly owned subsidiaries, have been prepared in conformity with (i) GAAP and (ii) the rules and regulations of the SEC. All significant intercompany accounts and transactions between QuadraMed and its subsidiaries are eliminated in consolidation.

 

Use of Estimates in Preparation of Financial Statements

 

QuadraMed makes estimates, assumptions and judgments that affect the reported amounts of assets and liabilities, contingent assets and liabilities, and revenues and expenses. Significant estimates and assumptions have been made regarding revenue recognition, the allowance for doubtful accounts, contingencies, litigation, intangibles resulting from our purchase business combinations and other amounts. QuadraMed bases its estimates and assumptions on historical experience and on various other assumptions which management believes to be reasonable under the circumstances. Uncertainties inherent in these estimates include, among other things, significant estimates within percentage-of-completion accounting. In addition, QuadraMed annually reviews its estimates related to the valuations of intangibles including acquired technology, goodwill, customer lists, trademarks and other intangibles and capitalized software. Actual results may differ materially from these estimates and assumptions.

 

Reclassifications

 

Certain reclassifications have been made to prior year balances to conform to the current year presentation.

 

Revenue Recognition

 

QuadraMed’s revenue is principally generated from three sources: (i) licensing arrangements, (ii) services and (iii) hardware.

 

The Company’s license revenue consists of fees for licenses of QuadraMed’s proprietary software, as well as third-party software. Cost of license revenue primarily includes the costs of third-party software, royalties and amortization of acquired technology and capitalized software. The Company’s services revenue consists of maintenance, software installation, customer training and consulting services related to our license revenue. Cost of services consists primarily of salaries, benefits and allocated costs related to providing such services. Hardware revenue includes third-party hardware used by our customers in connection with purchased software. Cost of hardware revenue consists of third-party equipment and installation.

 

QuadraMed markets its products through its direct sales force. The Company’s license agreements for such products do not provide for a right of return, and historically, product returns have not been significant.

 

QuadraMed recognizes revenue on its software products in accordance with AICPA Statement of Position (“SOP”) 97-2, Software Revenue Recognition, as amended; SOP 81-1, Accounting for Performance of Construction-Type and Certain Production-Type Contracts; and SEC Staff Accounting Bulletin (“SAB”) 104, Revenue Recognition.

 

QuadraMed recognizes revenue when all of the following criteria are met: there is persuasive evidence of an arrangement; the product has been delivered; we no longer have significant obligations with regard to implementation; the fee is fixed and determinable; and collectibility is probable. Delivery is considered to have

 

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occurred when title and risk of loss have been transferred to the customer, which generally occurs when media containing the licensed programs is provided to a common carrier. The Company considers all arrangements with payment terms extending beyond 180 days to be neither fixed nor determinable. Revenue for arrangements with extended payment terms is recognized when the payments become due, provided all other recognition criteria are satisfied. If collectibility is not considered probable, revenue is recognized when the fee is collected.

 

QuadraMed allocates revenue to each element in a multiple-element arrangement based on the element’s respective fair value, with the fair value determined by the price charged when that element is sold separately. Specifically, QuadraMed determines the fair value of the maintenance portion of the arrangement based on the price if sold separately and measured by the renewal rate offered to the customer. The professional services portion of the arrangement is based on hourly rates which QuadraMed charges for these services when sold separately from software. If evidence of fair value of all undelivered elements exists but evidence does not exist for one or more delivered elements, then revenue is recognized using the residual method. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement fee is recognized as revenue. The proportion of revenue recognized upon delivery varies from quarter-to-quarter depending upon the mix of licensing arrangements, perpetual or term-based, and the determination of vendor-specific objective evidence (“VSOE”) of fair value for undelivered elements. Many of our licensing arrangements include fixed implementation fees and do not allow us to recognize license revenue until these services have been performed. We recognize revenue only after establishing that we have VSOE for all undelivered elements.

 

Certain of the licenses are term or time-based licenses. QuadraMed recognizes revenue from these contracts ratably over the term of the arrangement.

 

Contract accounting is applied where services include significant software modification, installation or customization. In such instances, the services and license fees are accounted for in accordance with SOP 81-1, whereby the revenue is recognized, generally using the percentage-of-completion method measured on labor input hours. If increases in projected costs-to-complete are sufficient to create a loss contract, the entire estimated loss is charged to operations in the period the loss first becomes known. The complexity of the estimation process and judgment related to the assumptions, risks and uncertainties inherent with the application of the percentage-of-completion method of accounting can affect the amounts of revenue and related expenses reported in its consolidated financial statements.

 

Service revenues from software maintenance and support are recognized ratably over the maintenance term, which in most cases is one year. Service revenues from training, consulting and other service elements are recognized as the services are performed.

 

Hardware revenue is generated primarily from transactions in which customers purchased bundled solutions that included the Company’s software and third-party hardware. If the bundled solution includes services that provide significant modification, installation or customization, contract accounting is applied in accordance with SOP 81-1, whereby the revenue is recognized, generally using the percentage-of-completion method measured on labor input hours. Otherwise, hardware revenue is recognized when persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collection is reasonably assured.

 

Deferred revenue includes amounts billed to or received from customers for which revenue has not been recognized. This generally results from deferred maintenance, software installation, consulting and training services not yet rendered; license revenue is deferred until all revenue requirements have been met or as services are performed. Additionally, there are term-based licenses for which revenues are recognized over the term of the contract, which is generally one year. Unbilled receivables are established when revenue is deemed to be recognized based on QuadraMed’s revenue recognition policy, but for which the Company does not have the right to bill the customer per the contract terms.

 

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Cash and Cash Equivalents

 

Cash and cash equivalents consist of highly liquid investments that are comprised principally of taxable, short-term certificates of deposit, money market instruments and commercial paper with original maturities of three months or less at the time of purchase, and demand deposits with financial institutions. These instruments carry insignificant interest rate risk because of their short-term maturities. Cash equivalents are stated at amounts that approximate fair value based on quoted market prices.

 

Investments

 

QuadraMed considers its holdings of short-term and long-term securities, consisting primarily of fixed income securities, to be available-for-sale securities. The difference between cost or amortized cost (cost adjusted for amortization of premiums and accretion of discounts that are recognized as adjustments to interest income) and fair value, representing unrealized holdings gains or losses, net of the related tax effect, if any, is recorded, until realized, as a separate component of stockholders’ equity. Gains and losses on the sale of debt securities are determined on a specific identification basis. Realized gains and losses are included in other income (expense) in the accompanying Consolidated Statements of Operations.

 

Accounts Receivable and Allowance for Doubtful Accounts

 

Accounts receivable consist primarily of amounts due to QuadraMed from its normal business activities. QuadraMed provides an allowance for doubtful accounts to reflect the expected non-collection of accounts receivable based on past collection history and specific identified risks.

 

Intangible Assets

 

QuadraMed’s acquisitions of other companies typically result in the acquisition of certain intangible assets and goodwill.

 

Goodwill. QuadraMed adopted Statement of Financial Accounting Standards (“SFAS”) No. 142, Goodwill and Other Intangible Assets, effective for fiscal years beginning after December 15, 2001, and ceased amortization of goodwill as of January 1, 2002. Prior to this point, goodwill was amortized using the straight-line method over its estimated useful life.

 

As of January 1, 2005 and 2006, QuadraMed reviewed the goodwill for impairment and determined that the fair values of the analyzed reporting units exceeded the carrying values of the net assets. Accordingly, no indicators of impairment existed.

 

Capitalized Software. Software development costs are capitalized upon the establishment of technological feasibility, in accordance with SFAS No. 86, Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed. Upon the general release of the product to customers, development costs for that product are amortized over the greater of the ratio that current revenues bear to total and anticipated future revenues for the applicable product, or the straight-line method, generally five years. These amounts are charged to cost of licenses. No software development costs were capitalized in 2006 or 2005.

 

Other Intangible Assets. Other intangible assets primarily relate to customer lists, acquired technology including developed and core technology and trade names, and other intangible assets acquired in QuadraMed’s purchase business combinations. On an annual basis, QuadraMed reviews its intangible assets for impairment based on estimated future undiscounted cash flows attributable to the assets in accordance with the provisions of SFAS No. 144. In the event such cash flows are not expected to be sufficient to recover the recorded value of the assets, the assets are written down to their net realizable values. Amortization of other intangible assets is computed on the basis of a 3-5 year life.

 

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3. RECENT ACCOUNTING PRONOUNCEMENTS

 

In December 2004, the FASB issued SFAS No. 123(R), Share-Based Payment, which is a revision of SFAS No. 123. SFAS No. 123(R) requires all share-based payments to employees, including grants of employee stock options, to be recognized in the income statement based on their grant-date fair values, using prescribed options-pricing models. We have adopted SFAS No. 123(R) for our fiscal year beginning January 1, 2006. See Note 10 – Stock-Based Compensation.

 

4. DISCONTINUED OPERATION – FINANCIAL SERVICES DIVISION AND EXIT COST OF FACILITY CLOSING

 

Financial Services Division

 

Due to increasing operating losses in our Financial Services Division (“FSD”), and the lack of a qualified buyer for the business, we announced the shutdown of this division on December 15, 2004. The shutdown of this division was completed on February 14, 2005.

 

In the first quarter of 2005, we recorded an additional $1.7 million loss from discontinued operations in connection with the closing of FSD in February. This loss included, among other things, severance costs and a $1.0 million charge related to the future lease obligations of the FSD’s office in San Marcos, California.

 

The lease for this facility terminates in May 2008. Our annual cost under the lease is approximately $0.8 million. We have estimated the facility closing costs based upon current market information available related to potential sublease rental income, sublease commission costs and the length of time expected to secure a sublease. We continue to actively seek a qualified subtenant for the property, but to date have not been successful.

 

The results of operations for the Financial Services Division as discussed above, are presented in the table below (in thousands):

 

     For the Three Months Ended
March 31,


 
           2006      

         2005      

 

Revenues

   $ —      $ 223  
    

  


Loss from operation

         —        (772 )

Exit cost of facility closing

     —        (1,032 )

Other

     —        118  
    

  


Total loss

   $ —      $ (1,686 )
    

  


 

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Exit Cost of Facility Closing

 

During the fourth quarter of 2004, we vacated and closed our San Rafael, California facility as a result of the relocation of our headquarters to Reston, Virginia. The San Rafael lease payments total approximately $4.9 million for each of the years 2006 through 2009, including the Company’s share of common costs. The Company estimated its liability under its operating lease agreement, such estimate being reduced by the estimated sublease rental income. The present value of the estimated liability was recorded as an accrued exit cost of facility closing. The lease for this facility terminates in December 2009. We continue to actively seek a qualified subtenant for the property, but to date have not been successful.

 

The following table sets forth a summary of the exit cost charges and accrued exit costs for both the San Marcos, California and San Rafael, California facilities as of March 31, 2006 and 2005 (in thousands):

 

     March 31,

 
     2006

    2005

 

Exit Costs for the San Rafael Facility:

                

Accrued exit cost of facility closing, beginning of period

   $ 4,217     $ 4,048  

Payments made

     (245 )     (324 )
    


 


Accrued exit cost of facility closing, end of period

   $ 3,972     $ 3,724  
    


 


Exit Cost for the San Marcus Facility:

                

Accrued exit cost of facility closing, beginning of period

   $ 1,275     $ —    

Exit cost of facility closing, February 2005

             1,032  

Payments made

     (170 )     (162 )
    


 


Accrued exit cost of facility closing, end of period

   $ 1,105     $ 870  
    


 


Summary:

                

Accrued Exit Cost Liability

                

Short-term

   $ 1,861     $ 1,638  

Long-term

     3,216       2,956  
    


 


Total

   $ 5,077     $ 4,594  
    


 


 

5. REDUCTION IN FORCE

 

During the first quarter of fiscal year 2006, the Company announced a corporate reorganization and a reduction in our workforce of 37 positions. The Company recorded a charge for severance and related costs of approximately $315,000, associated with terminated employees, in the Company’s results of operations for the quarter ended March 31, 2006. Annualized savings associated with elimination of these positions, and other related cost savings initiatives is estimated to be approximately $3.6 million.

 

During the first quarter of fiscal year 2005, the Company announced a corporate reorganization and a reduction in our workforce of 95 positions. The Company recorded a severance charge of approximately $531,000 associated with terminated employees in the Company’s results of operations for the quarter ended March 31, 2005.

 

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6. GOODWILL AND OTHER INTANGIBLE ASSETS

 

Goodwill and other intangible assets for the three-month period ended March 31, 2006 were as follows (in thousands):

 

     As of
December 31,
2005


    Q1
2006
Activity


    As of
March 31,
2006


 

Cost

                        

Capitalized software

   $ 13,043     $ —       $ 13,043  

Goodwill

     37,896       —         37,896  

Other intangible assets

     30,486       —         30,486  
    


 


 


       81,425       —         81,425  

Accumulated amortization

                        

Capitalized software

   $ (12,562 )   $ (214 )   $ (12,776 )

Goodwill

     (11,913 )     —         (11,913 )

Other intangible assets

     (23,343 )     (1,394 )     (24,737 )
    


 


 


       (47,818 )     (1,608 )     (49,426 )

Net book value

                        

Capitalized software

   $ 481     $ (214 )   $ 267  

Goodwill

     25,983       —         25,983  

Other intangible assets

     7,143       (1,394 )     5,749  
    


 


 


     $ 33,607     $ (1,608 )   $ 31,999  
    


 


 


 

Amortization of acquired technology, a component of other intangible assets, for the three months ended March 31, 2006 and 2005 was $781,000 and $781,000, respectively, and was included in cost of license revenue. No impairment charges were recorded during the three months ended March 31, 2006 or 2005.

 

7. SERIES A PREFERRED STOCK

 

On June 17, 2004, QuadraMed issued 4.0 million shares of Series A Cumulative Mandatory Convertible Preferred Stock (the “Series A Preferred Stock”) in a private, unregistered offering to “qualified institutional buyers” pursuant to Rule 144A under the Securities Act of 1933. The Series A Preferred Stock was sold for $25 per share, and QuadraMed used the $96.1 million of net proceeds of the offering to repurchase all of our 2008 Notes and 2005 Notes, together with accrued interest and related redemption premiums; the remainder of the net proceeds was used for general corporate purposes.

 

The Series A Preferred Stock holders do not have any relative, participating, optional or other voting rights and powers, except that (i) if four quarterly dividend payments are in arrears, such holders are entitled to elect two substitute directors to the Board of Directors at any annual or special meeting, and (ii) in certain circumstances, such holders are entitled to vote on the authorization or creation of securities ranking on par with or above the Series A Preferred Stock, certain amendments to the Certificate of Incorporation or the Certificate of Designation for the Series A Preferred Stock, and the incurrence of new senior indebtedness in an aggregate principal amount exceeding $8.0 million. Prior to the authorization or creation of, or increase in the authorized amount of, any shares of any class or series (or any security convertible into shares of any class or series) ranking senior to or on par with the Series A Preferred Stock in the distribution of assets upon any liquidation, dissolution or winding up of QuadraMed or in the payment of dividends, QuadraMed must have the affirmative vote of a majority of any outstanding shares of the Series A Preferred Stock (along with any shares of every other series or class of common stock ranking on par with the Series A Preferred Stock having like voting rights). In the event of any voluntary or involuntary liquidation, dissolution or winding up of the Company, before any payment or distribution of the Company’s assets is made or set apart for the holders of common stock or any other class or

 

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series of shares of the Company’s capital stock ranking junior to the Series A Preferred Stock as to the payment of dividends or as to the distribution of assets upon liquidation, dissolution or winding up, the holders of the Series A Preferred Stock shall be entitled to receive a liquidation preference of $25 per share plus an amount equal to all dividends (whether or not earned or declared) accumulated, accrued and unpaid to the date of final distribution. However, for purposes of the foregoing provision, (1) a consolidation or merger of the Company with one or more entities, (2) a statutory share exchange or (3) a sale or transfer of all or substantially all of the Company’s assets shall not be deemed to be a liquidation, dissolution or winding up of the Company.

 

Generally, the Series A Preferred Stock is entitled to quarterly dividends of $0.34 (5.5% per annum) and is convertible into shares of common stock of the Company at a conversion price of $3.10, equivalent to a conversion rate of 8.0645 shares of common stock for each share of Series A Preferred Stock. The initial conversion price of $3.40 (conversion rate of 7.3529 shares of common stock for each share of Series A Preferred Stock) decreased to $3.10 as of August 1, 2005, pursuant to the terms of the Certificate of Designation relating to the Series A Preferred Stock, as the volume weighted average of the daily market price per share during a period of 30 consecutive trading days equaled $2.75 or less during the one year period beginning on the first anniversary of the issue date. Additionally, as provided in the Certificate of Designation, because the Company had not as of June 15, 2005 completed the registration of the Series A Preferred Stock with the SEC, the dividend rate for such stock increased to $0.40625 per quarter ($1.625 per annum) on June 16, 2005, and such rate will apply until the date the stock is registered. The registration statement for the 4.0 million shares of Series A Preferred Stock, and the 32.3 million shares of common stock into which the Series A Preferred Stock may be converted, was filed with the SEC on February 6, 2006 as Pre- Effective Amendment No. 2 to Form S-3, but has not yet been declared effective. The Company has the right to demand conversion on or after May 31, 2007, in the event the volume weighted average of the daily market price per share during a period of 20 consecutive trading days equals or exceeds $5.10.

 

Upon the conversion of shares of the Series A Preferred Stock into shares of common stock on or before May 31, 2007, the Series A Preferred Stock holders have an option to convert and receive, when declared by the Board of Directors, dividends equal to the total previously unpaid dividends payable from the effective date of conversion through June 1, 2007 at a rate of $1.375 per annum, or 5.5% per annum, discounted to present value at a rate of 5.5% per annum, payable in cash or common shares or any combination thereof at the option of the Company.

 

As a result of the aforementioned feature, at the date of issuance of the Series A Preferred Stock, the Company recorded dividends payable of $15.2 million, which represents the present value of the three-year dividends. The present value adjustment of $1.3 million is being amortized over three years as interest expense using the effective interest rate method. For the period ended March 31, 2006 and 2005, respectively approximately $101,000 and $165,000, was recorded as interest expense.

 

The carrying value of the Series A Preferred Stock was also reduced by $15.2 million, which represents the imputed discount on the Series A Preferred Stock and which is being accreted over three years using the effective interest rate method. In both of the three month periods ended March 31, 2006 and 2005 approximately $1.2 million was accreted and charged to accumulated deficit. If any Series A Preferred Stock shares are converted prior to the end of the three-year period, the related accretion will be accelerated. The Company determined that there was no beneficial conversion feature attributable to the Series A Preferred Stock.

 

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The following table summarizes the Series A Preferred Stock activities (in thousands):

 

          

As of

March 31, 2006


 

Total issued

         $ 100,000  

Less: Issuance cost

           (3,856 )

Less: Unaccreted discount

              

Original present value of discount

   (15,174 )        

2006 preferred stock accretion

   1,239          

2005 preferred stock accretion

   4,796          

2004 preferred stock accretion

   2,465       (6,674 )
    

 


Carrying value of preferred stock at March 31, 2006

         $ 89,470  
          


 

8. RESTRICTED STOCK GRANTS

 

During the three months ended March 31, 2006 and 2005, there was no common stock issued as a result of restricted stock grants. These grants are periodically made to certain senior executives for no monetary consideration. The majority of the Company’s restricted shares fully vest over three to four years. QuadraMed has recorded the fair value of the restricted shares on the date they were granted as deferred compensation within the Stockholders’ Equity section of the Condensed Consolidated Balance Sheets. This amount is amortized over the period in which the restrictions lapse. Compensation expense associated with the grants of restricted stock total $96,000 and $142,000 during the three months ended March 31, 2006 and 2005 respectively. In addition to these amounts, $592,000 was charged to severance expense in the quarter ended March 31, 2005 relating to the early-vesting of restricted stock issued to a former officer of the Company.

 

As of March 31, 2006, 650,000 restricted shares remained subject to forfeiture.

 

9. NET LOSS PER SHARE AND COMPREHENSIVE LOSS

 

Basic loss per share is determined using the weighted average number of common shares outstanding during the period. Diluted loss per share is determined using the weighted average number of common shares and common equivalent shares outstanding during the period. Common equivalent shares consist of shares issuable upon the exercise of stock options and warrants (using the treasury stock method) and conversion of the preferred stock and subordinated debentures (using the as-converted method). Common equivalent shares are excluded from the diluted computation if their effect is anti-dilutive.

 

The following table sets forth the computation of basic and diluted net loss per common share (in thousands):

 

     Three months ended
March 31,


 
     2006

    2005

 

Numerator:

                

Net loss attributable to common shareholders

   $ (3,082 )   $ (3,695 )

Denominator:

                

Weighted average number of common shares outstanding basic and diluted

     41,319       40,219  

Basic and diluted net loss per common share

   $ (0.07 )   $ (0.09 )

 

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As QuadraMed recorded net losses for both of the three month periods ended March 31, 2006 and 2005, no common equivalent shares were included in diluted net loss per share calculation because they were anti-dilutive. If QuadraMed had reported net income, the calculation of diluted earnings per share would have included the following common stock equivalent shares from the indicated equity instruments (in thousands):

 

     Three months ended
March 31,


         2006    

       2005    

Equity instruments:

         

Preferred stock

   32,258    29,412

Warrants

   3,265    3,267

Stock options

   621    1,104
    
  

Total common stock equivalent shares

   36,144    33,783
    
  

 

The components of QuadraMed’s comprehensive loss include the unrealized gain (loss) on available-for-sale securities and foreign currency translation adjustment. The following table sets forth the computation of comprehensive loss (in thousands):

 

     Three months ended
March 31,


 
         2006    

        2005    

 

Net loss attributable to common shareholders

   $ (3,082 )   $ (3,695 )

Unrealized loss

     (23 )     (26 )

Foreign currency translation adjustment

     (2 )     5  
    


 


Comprehensive loss

   $ (3,107 )   $ (3,716 )
    


 


 

10. STOCK-BASED COMPENSATION

 

In December 2004, the FASB issued SFAS No. 123(R), Share-Based Payment, which is a revision of SFAS No. 123. SFAS No. 123(R) requires all share-based payments to employees, including grants of employee stock options, to be recognized in the income statement based on their grant-date fair values, using prescribed option-pricing models. The fair value is expensed over the requisite service period of the individual grantees, which generally equals the vesting period. Since the adoption of SFAS No. 123(R) on January 1, 2006, pro forma disclosure is no longer an alternative.

 

As permitted by SFAS No. 123, for 2005, the Company accounted for share-based payments to employees using APB Opinion No. 25’s intrinsic value method and, as such, generally recognized no compensation cost for employee stock options. Effective January 1, 2006, we have adopted SFAS No. 123(R)’s fair value method of accounting for share based payments using the modified prospective transition method. Accordingly, periods prior to adoption have not been restated and are not directly comparable to periods after adoption. However, had we adopted SFAS 123(R) in prior periods, the impact of that standard would have approximated the impact of SFAS 123 illustrated in the disclosure of pro forma net income and net income per share contained in our notes to condensed consolidated financial statements included herein. Under the modified prospective method, compensation cost recognized in the three months ended March 31, 2006 includes (a) compensation cost for all share-based payments granted prior to, but not yet vested as of December 31, 2005, based on the grant date fair value estimated in accordance with the original provisions of SFAS 123, less estimated forfeitures, and (b) compensation costs for all share-based payments granted and vested subsequent to December 31, 2005, based on the grant date fair value estimated in accordance with the provisions of SFAS 123(R).

 

SFAS No. 123(R) also requires the benefits of tax deductions in excess of recognized compensation cost to be reported as a financing cash flow, rather than as an operating cash flow as required under previous literature. This requirement will reduce net operating cash flows and increase net financing cash flows in periods after

 

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adoption. Stock-based compensation expense for the three months ended March 31, 2006 and 2005 totaled $0.4 million and $1.4 million, respectively, and is included in selling, general and administrative expenses in the condensed consolidated statement of operations only for the period ended March 31, 2006. There was no income tax benefit or excess tax benefit related to stock-based compensation during the three months ended March 31, 2006 and 2005. There were no capitalized stock-based compensation costs for the three months ended March 31, 2006 and 2005.

 

QuadraMed has determined pro-forma information regarding net income and earnings per share as if we had accounted for employee stock options under the fair value method as required by SFAS No. 123. The fair value of these stock-based awards to employees was estimated using the Black-Scholes option pricing model. Had compensation cost for the Company’s stock option plans been determined consistent with SFAS No. 123(R) the Company’s reported net loss and net loss per share would have been changed to the amounts indicated below (in thousands except per share data):

 

     Three months ended
March 31,


 
         2006    

        2005    

 

Net loss attributable to common shareholders, as reported

   $ (3,082 )   $ (3,695 )

Add: Stock-based employee compensation expense in reported net loss, net of tax

     367       734  

Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of tax

     (367 )     (1,369 )
    


 


Pro forma net loss

   $ (3,082 )   $ (4,330 )
    


 


Basic and diluted net loss per common share, as reported

   $ (0.07 )   $ (0.09 )

Basic and diluted net loss per common share, pro forma

   $ (0.07 )   $ (0.11 )

 

Stock Incentive Plans

 

The Company has issued stock options and restricted stock under its 1996 Stock Incentive Plan (the “1996 Plan”), the 1999 Supplemental Stock Option Plan (the “1999 Plan”), and the 2004 Stock Compensation Plan (the “2004 Plan”), all of which were approved by stockholders. The 2004 Plan superseded the 1996 Plan, as amended, and the 1999 Plan, as amended, as of May 6, 2004, although stock options and restricted stock under the 1996 and 1999 Plans outstanding as of that date remain subject to the terms of those plans. Significant grants were made outside these plans pursuant to contracts with executives as an inducement to employment. Total non-plan stock options outstanding at March 31, 2006 were 1,575,000.

 

1996 Stock Incentive Plan

 

Under the 1996 Plan, the Board of Directors may grant incentive and nonqualified stock options to employees, directors, and consultants. The 1996 Plan is divided into the following five separate equity programs: (i) the discretionary option grant program under which eligible persons may, at the discretion of the plan administrator, be granted options to purchase shares of common stock; (ii) the salary investment option grant program under which eligible employees may elect to have a portion of their base salary invested each year in special option grants; (iii) the stock issuance program under which eligible persons may, at the discretion of the plan administrator, be issued shares of common stock directly, either through the immediate purchase of such shares or as a bonus for services rendered to QuadraMed; (iv) the automatic option grant program under which eligible non-employee board members shall automatically receive option grants at periodic intervals to purchase shares of common stock; and (v) the director fee option program under which non-employee board members may elect to have all or any portion of their annual retainer fee otherwise payable in cash applied to a special option grant.

 

The exercise price per share for an incentive stock option cannot be less than the fair market value on the date of grant. The exercise price per share for a nonqualified stock option cannot be less than 85% of the fair

 

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market value on the date of grant. Option grants under the 1996 Plan generally expire 10 years from the date of grant and generally vest over a four-year period. Options granted under the 1996 Plan are exercisable subject to the vesting schedule. QuadraMed’s stockholders had authorized a total of 8,651,097 shares of common stock for grant under the 1996 Plan, of which 4,832,256 were outstanding at March 31, 2006. There were no shares available for grant at March 31, 2006.

 

1999 Supplemental Stock Option Plan

 

In 1999, QuadraMed’s Board of Directors approved the 1999 Plan. The 1999 Plan permits non-statutory option grants to be made to employees, independent consultants, and advisors who are not QuadraMed officers, directors, or Section 16 insiders. The 1999 Plan is administered by the Board of Directors or its Compensation Committee and was scheduled to terminate in March 2009. The exercise price of all options granted under the 1999 Plan may not be less than 100% of fair market value on the date of the grant. Options vest on a schedule determined by the Board of Directors or the Compensation Committee with a maximum option term of 10 years. QuadraMed’s stockholders had authorized a total of 3,519,258 shares of common stock, for grant under the 1999 Plan, of which 1,271,938 were outstanding at March 31, 2006. There were no shares available for grant at March 31, 2006.

 

2004 Stock Compensation Plan

 

On April 1, 2004, QuadraMed’s Board of Directors approved the 2004 Plan. QuadraMed’s stockholders ratified the adoption of the 2004 Plan on May 6, 2004 at QuadraMed’s 2004 Annual Meeting of Stockholders. The 2004 Plan replaces the 1996 Plan and 1999 Plan with respect to the un-issued shares of common stock that were remaining in the 1996 Plan and the 1999 Plan on the date the 2004 Plan was ratified. Awards previously granted under the 1996 Plan and 1999 Plan remain subject to the terms of those plans. QuadraMed stockholders have authorized 1,536,369 shares of common stock for grant under the 2004 Plan, of which 660,138 were outstanding at March 31, 2006. There were 876,231 shares available for grant at March 31, 2006.

 

The 2004 Plan permits the grant of non-statutory options, incentive stock options, stock appreciation rights, restricted stock and restricted stock units to employees, prospective employees, directors, and advisors, consultants, and other individuals who provide services to QuadraMed. The exercise price of all options and stock appreciation rights granted under the 2004 Plan may not be less than 100% of fair market value on the date of the grant. The 2004 Plan also features (i) a Non-Employee Director Option Grant Program, whereby non-employee members of the Board automatically receive special grants of options with an exercise price of the fair market value per share of common stock as of the date the options are granted and (ii) a Director Fee Option Grant Program, whereby non-employee Board members may elect to have all or any portion of their annual cash retainer fee applied to special stock option grants with a below-market exercise price. The 2004 Plan is administered by the Compensation Committee and terminates in May 2014.

 

Employee Stock Purchase Plan

 

QuadraMed’s 2002 Employee Stock Purchase Plan (the “2002 Purchase Plan”) was adopted by the Board of Directors in January 2002. A total of 453,450 shares of common stock are reserved for issuance under the 2002 Purchase Plan, pursuant to which eligible employees are able to contribute up to 10% of their compensation for the purchase of QuadraMed common stock at a purchase price of 85% of the lower of the fair market value of the shares on the first or last day of the six-month purchase period. As of December 31, 2005, 63,570 shares are available for issuance. The Board has approved an increase in the number of shares reserved under the 2002 Purchase Plan to 703,450, which will be submitted to the stockholders for approval at the 2006 Annual Stockholders meeting. Stock-based compensation expense relating to shares purchased on behalf of plan participants for the three months ended March 31, 2006 and 2005 totaled $7,231 and $13,344, respectively.

 

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Table of Contents

Stock Options:

 

Stock options generally vest ratably over four years from date of grant and terminate ten years from date of grant. The exercise price of the options granted equaled or exceeded the market value of the common stock at the date of the grant. A summary of the stock option activity under all plans is as follows (in thousands except per share data):

 

     Number
of
Shares


    Weighted
Average
Exercised
Price


Options outstanding, January 1, 2006

   8,387     $ 3.64

Granted

   232       1.72

Exercised

   (148 )     1.24

Cancelled

   (132 )     5.92
    

 

Options outstanding, March 31, 2006

   8,339     $ 3.59
    

 

Options exercisable, March 31, 2006

   6,789     $ 4.00
    

 

 

Stock-based compensation expense relating to stock options for the three months ended March 31, 2006 and 2005 totaled $271,000 and $635,000, respectively. Compensation expense for the three months ended March 31, 2005 was recognized on a proforma basis only.

 

The weighted average remaining contractual term and the aggregate intrinsic value for options outstanding at March 31, 2006 were 6.0 years and $2.0 million, respectively. The weighted average remaining contractual term and the aggregate intrinsic value for options exercisable at March 31, 2006 were 5.2 years and $1.4 million, respectively. As of March 31, 2006, unrecognized compensation expense related to stock options totaled approximately $1.7 million, which will be recognized over a weighted average period of 1.5 years.

 

The fair value of each option grant is estimated on the date of the grant using the Black-Scholes option-pricing model with the following assumptions:

 

     Three Months Ended
March 31,


 
        2006   

       2005   

 

Expected dividend yield

   —       —    

Expected stock price volatility

   85.97 %   148.70 %

Risk-free interest rate

   4.53 %   3.88 %

Expected life of options

   5.73 years     4.25 years  

 

The dividend yield of zero is based on the fact that the Company has never paid cash dividends on its common stock, and has no present intention of doing so. The risk-free interest rate is based on U.S. treasury yield curve in effect at the time of the grant for a term equivalent to the expected life of the option. The expected life and expected volatility are based on historical experience. The Company uses an estimated forfeiture rate of 31.09% for calculating stock-based compensation expense related to stock options and this rate is based on historical experience.

 

Based on the above assumptions, the weighted average estimated fair value of options granted during the three months ended March 31, 2006 was $1.36. There were no options granted during the three months ended March 31, 2005. As of March 31, 2006, unrecognized compensation expense related to stock options totaled approximately $1.0 million, which will be recognized over a weighted average period of 2.3 years.

 

Restricted Share Awards:

 

The Company issues its common stock as restricted share awards at no exercise price as provided for under QuadraMed’s stock compensation plans and other contractual commitments. The grants are generally made to

 

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certain senior executives for no monetary consideration. The majority of the restrictions lapse over three to four years. The Company records the fair value of the restricted shares on the date they are granted as deferred compensation within the Stockholders’ Equity section of the condensed consolidated balance sheets. Deferred compensation has been combined with additional paid-in-capital as a result of the adoption of SFAS No. 123(R). This amount is amortized as compensation expense over the period in which the restrictions lapse.

 

A summary of our restricted stock awards as of March 31, 2006 is as follows (in thousands except per share data):

 

     Number
of
Shares


   Weighted
Average
Grant Date
Fair Value


Restricted stock awards, as of January 1, 2006

       650    $ 1.77

Granted

   —        —  

Restrictions released

   —        —  

Forfeited

   —        —  
    
  

Restricted stock awards, as of March 31, 2006

   650    $ 1.77
    
  

 

Stock-based compensation expense relating to restricted share grants for the three months ended March 31, 2006 and 2005 totaled $100,000 and $700,000, respectively. During the three months ended March 31, 2005, $600,000 was charged to severance expense relating to the early-vesting of restricted stock to former officers of the Company.

 

11. MAJOR CUSTOMERS

 

For the quarter ended March 31, 2006, sales to Veterans Health Administration facilities accounted for approximately 12% of our total revenues.

 

12. LITIGATION AND OTHER MATTERS

 

As previously disclosed, on November 15, 2004, QuadraMed Corporation (the “Company”) received a letter from MedCath Incorporated (“MedCath”), which provided notice of MedCath’s decision to terminate the Master Software License and Services Agreement, dated November 20, 2002, by and between QuadraMed Affinity and MedCath (the “Contract”). On or about November 15, 2004, MedCath filed a complaint against the Company in Mecklenburg County, North Carolina, Superior Court Division (Case No. 04CVS20137). In its complaint, MedCath alleged that we were in breach of the Contract due to uncured deficiencies in the products and sought at least $5 million in damages, plus litigation costs. On December 9, 2004, we filed a motion to dismiss the MedCath complaint on the grounds that the complaint fails to state a claim upon which relief can be granted. We also filed a counterclaim against MedCath seeking no less than $1.14 million in unpaid amounts due to us, plus litigation costs, for MedCath’s breach of the Contract by failing to pay licensing fees due to the Company.

 

On April 28, 2006, we settled this litigation with MedCath. Pursuant to the Release and Settlement Agreement (the “Settlement Agreement”), the Company paid MedCath a settlement payment of $2 million and the parties filed a Joint Stipulation of Dismissal, with prejudice, of this lawsuit on May 8, 2006. Further, the Contract and all obligations thereunder terminated, and the Company removed MedCath’s name from all Company websites and marketing materials. The parties have entered into mutual general releases regarding the Contract and both will bear their own attorneys’ fees and costs.

 

QuadraMed funded the settlement amount from available operating cash. In addition to amounts already recorded at December 31, 2005 and amounts covered by insurance, the Company has recorded a charge of approximately $1 million related to the settlement in its three month period ended March 31, 2006.

 

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

 

Cautionary Statement on Risks Associated With Forward-Looking Statements

 

You should read the following discussion in conjunction with our Condensed Consolidated Financial Statements and related notes. This Report contains forward-looking statements as defined in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that are subject to risks and uncertainties. The words “believe”, “expect”, “target”, “goal”, “project”, “anticipate”, “predict”, “intend”, “plan”, “estimate”, “may”, “will”, “should”, “could”, and similar expressions and their negatives are intended to identify such statements. Forward-looking statements are not guarantees of future performance, anticipated trends and growth in businesses, or other characterizations of future events or circumstances and are to be interpreted only as of the date on which they are made. We undertake no obligation to update or revise any forward-looking statement. You should not place undue reliance on these forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements for many reasons, including the risks faced by us described below and elsewhere in this Report, and in other documents we file with the SEC from time to time.

 

Results of Operations (unaudited)

 

The following table sets forth selected data for the indicated periods. Percentages are expressed as a percentage of total revenues, except for cost of revenue, which is expressed as a percentage of the related revenue classification.

 

     Three months ended March 31,

 
     2006

    2005

 

Revenue

                            

Services

   $ 2,915     10 %   $ 3,077     10 %

Maintenance

     13,562     47 %     13,410     44 %

Installation and other

     2,872     10 %     2,696     9 %
    


 

 


 

Services and other

     19,349     67 %     19,183     63 %

Licenses

     9,182     32 %     10,352     34 %

Hardware

     397     1 %     840     3 %
    


 

 


 

Total revenue

     28,928     100 %     30,375     100 %
    


 

 


 

Cost of revenue

                            

Cost of services and other

     7,462     39 %     7,319     38 %

Royalties and other

     2,763     30 %     2,167     21 %

Amortization of acquired technology and capitalized software

     996     11 %     1,035     10 %
    


 

 


 

Cost of licenses

     3,759     41 %     3,202     31 %

Cost of hardware

     363     91 %     965     115 %
    


 

 


 

Total cost of revenue

     11,584     40 %     11,486     38 %
    


 

 


 

Gross margin

     17,344     60 %     18,889     62 %
    


 

 


 

Operating expenses

                            

General and administration

     6,622     23 %     6,110     20 %

Software development

     8,114     28 %     7,717     25 %

Sales and marketing

     3,491     12 %     4,072     13 %

Amortization of intangible assets and depreciation

     577     2 %     1,228     4 %

Loss on lease Obligation

     546     2 %     363     1 %
    


 

 


 

Total operating expenses

   $ 19,350     67 %   $ 19,490     64 %
    


       


     

Loss from operations

   $ (2,006 )         $ (601 )      
    


       


     

 

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Revenue

 

Total revenue. Total revenue for the three months ended March 31, 2006 was $28.9 million compared to $30.4 million for the three months ended March 31, 2005. The net decrease of $1.5 million or 5% was due primarily to a $2.2 million decrease in revenues from our Enterprise products, principally Affinity and MPI products; this was partially offset by a $0.7 million increase in government revenue.

 

Services and other. Services and other revenue consist of professional services, such as implementation and installation services, training, maintenance, which consists of technical support and product upgrades, reimbursable expenses and other services revenue. Professional services are typically provided over a period of three to nine months for the HIM Software products and two to three years for Affinity and other Enterprise products. These services are provided subsequent to the signing of a software license arrangement and depend in large part on our software license revenues. Our maintenance revenue depends on both licenses of our software products and renewals of maintenance agreements by our existing customer base.

 

Services revenue for the three months ended March 31, 2006 was $2.9 million or 10% of total revenue, compared to $3.1 million or 10% of total revenue for the three months ended March 31, 2005. The net decrease of $0.2 million or 6% was the result of a decrease in services revenue for government products.

 

Maintenance revenue for the three months ended March 31, 2006 was $13.6 million, compared to $13.4 million for the three months ended March 31, 2005. Maintenance revenue, as a percentage of total revenue, was 47% and 44% for the three months ended March 31, 2006 and 2005, respectively. The net increase in maintenance revenue is principally due to contractually-based increases in support fees for the Enterprise products, offset in part by non-renewals of annual maintenance agreements.

 

Installation and other services revenue increased to $2.9 million or 10% of total revenue during the three months ended March 31, 2006 from $2.7 million or 9% of total revenue during the three months ended March 31, 2005. The net increase of $0.2 million was the result of an $0.8 million increase for government products, offset by a $0.6 million decrease in installation revenue related to Affinity and other Enterprise products. Installation and other revenue for government and HIM products are typically recognized upon completion of a contract, whereas the installation and other revenue for Enterprise products are recognized on a percentage of completion basis.

 

Licenses. License revenue consists of fees and licenses of our owned, proprietary software, as well as third-party owned software that we bundle into our suite of products. License revenue for the three months ended March 31, 2006 was $9.2 million, compared to $10.4 million in the corresponding period of 2005. License revenue as a percentage of total revenue was 32% and 34% for the three months ended March 31, 2006 and 2005, respectively. The net decrease of $1.2 million or 12% was the result of a $1.6 million decrease in license revenue from our Enterprise products, principally Affinity, compared to the same quarter in the prior year. This decrease is partially attributable to a decreased number and size of active Affinity projects compared to the same period in the prior year. This decrease is partially offset by an increase in license revenue from our HIM and government products totaling approximately $0.4 million.

 

Hardware. Hardware revenue consists of the sale of third-party hardware purchased specifically for use by our customers. Hardware revenue was $0.4 million during the three months ended March 31, 2006 compared to $0.8 million during the three months ended March 31, 2005. Hardware revenue, as a percentage of total revenue, was 1% and 3% for the three months ended March 31, 2006 and 2005, respectively.

 

Revenue recognized for the three months ended March 31, 2006 and 2005 includes:

 

    Amounts initially recorded as deferred revenue in which the Company has now completed its contractual commitments;
    Service revenue relating to installation and training, during the period; and
    Revenues recognized on a cash-basis after the Company’s contractual commitment has been completed.

 

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The following table is a summary roll forward schedule of deferred revenue (in thousands):

 

    

For the Three Months Ended

March 31


 
      

2006

 

   

2005

 

Deferred revenue, beginning balance

   $ 52,169     $ 44,040  

Add: revenue deferred

     36,993       39,767  

Less: deferred revenue recognized

     (28,747 )     (29,173 )
    


 


Deferred revenue, ending balance

   $ 60,415     $ 54,634  
    


 


 

Cost of Revenue

 

Cost of services and other. Cost of services and other consists of salaries and related expenses associated with services performed for customer support, installation, maintenance and consulting services. Cost of services and other for the quarter ended March 31, 2006 was $7.5 million, compared to $7.3 million in the corresponding period in 2005. As a percentage of services and other revenue, cost of services and other was 39% and 38% for the three months ended March 31, 2006 and 2005, respectively. The net $0.2 million increase was primarily attributable to an increase in personnel related costs partially offset by a decrease in consulting costs.

 

Cost of licenses. Cost of licenses consists primarily of the cost of third-party software, royalties and amortization of capitalized software and acquired technology. A significant percentage of our total cost of revenue is attributable to the cost of third-party software royalties and licenses relating to software embedded within our software applications. Generally, third-party royalty fees fluctuate based on revenue, or the number of customers or licensed users, and therefore may fluctuate on a quarter to quarter basis. Cost of licenses for the three months ended March 31, 2006 was $3.8 million, compared to $3.2 million for the three months ended March 31, 2005. As a percentage of license revenue, cost of licenses was 41% and 31% for the three months ended March 31, 2006 and 2005, respectively. The net increase of $0.6 million was primarily attributable to increases in third party license costs, and cost of license as a percentage of revenue increased as a result of the increase in costs and a decrease in higher margin Enterprise product license revenue as previously discussed.

 

Cost of hardware. Cost of hardware consists of third-party hardware and installation costs, primarily related to Affinity contracts. Cost of hardware for the three months ended March 31, 2006 was $0.4 million, compared to $1.0 million for the three months ended March 31, 2005. As a percentage of hardware revenue, cost of hardware was 91% and 115% for the three months ended March 31, 2006 and 2005, respectively.

 

Gross Margin

 

Overall, gross margin declined by 2% for the three months ended March 31, 2006 to 60% as compared to 62% for the three months ended March 31, 2005. Gross margin on license revenue declined by 10% from 69% in the three months ended March 31, 2005 to 59% during the three months ended March 31, 2006. Gross margin on services and other revenue declined by 1% from 62% to 61% due to increased personnel related costs. The gross margin on hardware revenue improved from a negative margin for the first three months of 2005 to 9% in the three month period ending March 31, 2006.

 

Operating Expenses

 

General and administration. General and administration expense consists of compensation and benefit costs for executive, finance, legal, information technology, and administrative personnel. General and administration expense increased to $6.6 million for the three months ended March 31, 2006, compared to $6.1 million for the three months ended March 31, 2005. As a percentage of total revenue, general and administration expense was 23% and 20% for the three month period ended March 31, 2006 and 2005, respectively. The overall $0.5 million

 

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Table of Contents

increase is primarily attributable to a $1.1 million charge recorded in the current quarter as a result of the settlement of litigation, including legal fees, with MedCath as discussed in Note 14 – Litigation and Other Matters; this was partially offset by a $0.3 million decrease in personnel related costs, and a $0.2 million decrease in bad debt expense.

 

Software development. Software development expense includes costs associated with the development of new products for which technological feasibility has not been achieved, enhancements of existing products, maintenance and quality assurance activities, and is primarily comprised of compensation and benefits costs. Software development costs during the three months ended March 31, 2006 were $8.1 million compared to $7.7 million during the three months ended March 31, 2005. As a percentage of total revenue, software development costs were 28% and 25% for the quarters ended March 31, 2006 and 2005, respectively. The net increase of $0.4 million was primarily attributable increased personnel costs.

 

Sales and marketing. Sales and marketing expense includes costs associated with our sales and marketing personnel and consists primarily of compensation and benefits, commissions and bonuses, promotional and advertising expenses. Sales and marketing expense decreased $0.6 million for the three months ended March 31, 2006 to $3.5 million, from $4.1 million for the three months ended March 31, 2005. As a percentage of total revenue, sales and marketing expenses decrease to 12% during the three months ended March 31, 2006 from 13% during the three months ended March 31, 2005. The net decrease was primarily attributable to a $0.5 million decrease in wage related expenses as a result of our corporate reorganization and a reduction in our workforce in 2005, combined with a $0.1 million decrease in commissions during the first quarter of 2006.

 

Amortization of intangible assets and depreciation. Amortization of intangible assets and depreciation expense decreased to $1.1 million for the three months ended March 31, 2006 from $1.6 million during the three months ended March 31, 2005. The net decrease was principally the result of a non-cash write-off of certain fixed assets at closed office locations during the first quarter of 2005.

 

Other Income (Expense)

 

Other income (expense), net. Net other income was $0.3 million during the three months ended March 31, 2006 compared to net other expense of $0.2 million in the corresponding quarter in 2005. The increase was primarily due to the increased interest income earned on investments. Interest expense for the quarters ended March 31, 2006 and 2005 was $0.1 million and $0.2 million, respectively. The majority of interest expense for both periods was non-cash charges.

 

Income Taxes

 

Provision for income taxes for the quarters ended March 31, 2006 and 2005 was $0.1 million and $11,000, respectively. The net increase was the result of minimum state income tax payments during the first quarter of 2006, and the recording of deferred income tax expense related to the amortization of goodwill for tax purposes.

 

Discontinued Operations of Financial Services Division

 

Due to increasing operating losses in our Financial Services Division, and the lack of a qualified buyer for the business, we announced the shutdown of this division on December 15, 2004. The shutdown of this division was effective February 15, 2005. In the first quarter of 2005, the Company recorded a charge of approximately $1.0 million in connection with our future obligations on the Division’s San Marco lease, net of estimated sublease income.

 

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Table of Contents

The results of operations for Financial Services Division are presented as a discontinued operation in 2005. The Financial Services Division’s operating results were as follows (in thousands):

 

    

For the Three Months Ended

March 31


 
     2006

   2005

 

Revenue

   $     —      $ 223  
    

  


                 

Loss from operations

     —        (772 )

Exit cost of facility closing

     —        (1,032 )

Other

     —        118  
    

  


Total Loss

   $ —      $ (1,686 )
    

  


 

Liquidity and Capital Resources

 

Balance Sheet

 

As of March 31, 2006, we had $36.8 million in cash, cash equivalents and short-term investments, compared to $33.0 million as of December 31, 2005. As of March 31, 2006, our working capital was $(6.5) million compared to $(7.0) million as of December 31, 2005. Our working capital deficiency of $6.5 million is primarily a result of $60.4 million of deferred revenue and $7.8 million of dividends payable. We have the option to pay the accelerated dividends, as discussed in Note 7, in cash or common stock. We do not have any bank borrowing outstanding at March 31, 2006. We believe that we have sufficient liquidity to meet our short-term cash requirements.

 

Accounts receivable increased by $0.6 million to $27.7 million as of March 31, 2006 from $27.1 million as of December 31, 2005, on a net basis. Accounts receivable increased mainly due to the timing of annual maintenance billings, offset by strong cash collections during the first quarter of 2006. For the three months ended March 31, 2006, bad debt expense was $0.4 million. As of March 31, 2006, the allowance for doubtful accounts increased slightly to $4.4 million when compared to $4.2 million as of March 31, 2005. QuadraMed maintains an allowance for doubtful accounts to reflect the expected non-collection of accounts receivable based on past collection history and specific risks identified within the portfolio. If the financial condition of QuadraMed’s customers were to deteriorate resulting in an impairment of their ability to make payments, or if payments from customers are significantly delayed, additional allowance might be required. Days Sales Outstanding were 84 at March 31, 2006 and 81 at December 31, 2005.

 

Prepaid expenses and other current assets decreased by approximately $1.0 million from December 31, 2005 to March 31, 2006 primarily due to a decrease in prepaid government royalties, and prepaid rent offset by increased deferred expenses. Government royalties are typically one year arrangements with the highest volumes experienced in the September/October timeframe due to the timing of the Government’s fiscal year end.

 

Accounts payable and accrued expenses decreased by $0.2 million to $3.4 million at March 31, 2006 from $3.6 million at December 31, 2005, principally due to timing of payments made during the quarter, offset in part by accruals for litigation and other legal expenses incurred during the first quarter of 2006.

 

Accrued payroll and related expenses decreased by $1.5 million to $5.9 million at March 31, 2006 from $7.4 million at December 31, 2005, principally due to the payment of accrued annual bonuses in March, and a reduction in accrued severance and vacation accruals, all offset by an increase in the accrual for medical insurance.

 

Deferred revenue increased by $8.2 million from $52.2 million at December 31, 2005, to $60.4 million at March 31, 2006. The increase was primarily related to annual maintenance billings that occurred during the first quarter of 2006.

 

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Table of Contents

Cash Flows

 

The Company’s consolidated statement of cash flows is summarized below (in thousands):

 

    

For the Three Months Ended

March 31,


 
     2006

    2005

 

Cash provided by (used in) operating activities

   $ 5,264     $ (788 )

Cash used in investing activities

     (142 )     (385 )

Cash used in financing activities

     (1,378 )     (877 )

Net increase (decrease) in cash and cash equivalents

     3,744       (2,050 )

 

During the three months ended March 31, 2006, $5.3 million was provided by operating activities, as compared to the same period in 2005, where $0.8 million was used in operating activities. The net loss of $3.1 million was offset by non-cash charges totaling $4.2 million, including depreciation and amortization of $2.2 million, bad debt expense of $0.4 million, preferred stock accretion of $1.2 million, and $0.4 million of stock-based compensation expense. An increase in accounts receivable of $1.0 million and decrease in prepaid expenses of $0.9 million resulted in a net decrease in cash from operating activities of $0.1 million. The change in accounts receivable was principally due to an increase in unbilled accounts receivable and annual maintenance billings offset by strong cash collections in the first quarter of 2006. Decreases in accounts payable and accrued liabilities during the first quarter of 2006 in the amount of $3.9 million further decreased cash from operations. These decreases were offset in part by an $8.2 million increase in deferred revenue. During the three months ended March 31, 2005, the $0.8 million of cash flow used in operating activities, resulted primarily from a net loss of $3.7 million, reduced by $5.8 million of non-cash charges including $2.8 million of depreciation and amortization, $1.2 million of preferred stock accretion, $0.2 million of bad debt expense, exit costs of facility closing of $0.9 million, and $0.7 million of stock-based compensation expense. An increase in accounts receivable reduced cash from operating activities by $10.4 million. This was principally a result of annual maintenance billings to customers in the first quarter of 2005. Decreases in accounts payable and accrued liabilities during the 2005 quarter of $5.0 million further reduced operating cash. These reductions were offset in part by a $1.9 million decrease in prepaid expenses and a $10.6 million increase in deferred revenues.

 

Cash flows from investing activities used $0.1 million during the three months ended March 31, 2006. This resulted primarily from the purchase of property and equipment. For the three months ended March 31, 2005, investing activities used $0.4 million, also primarily for the purchase of property and equipment.

 

Financing activities used cash of $1.4 million for the three months ended March 31, 2006 primarily due to the payment of $1.6 million for dividends on the Series A Preferred Stock, offset by $0.2 million in proceeds from the issuance of common stock under the employee stock purchase plan, and the issuance of common stock upon the exercise of employee stock options. For the three months ended March 31, 2005, financing activities used cash of $0.9 million primarily due to the payment of $1.4 million for dividends on the Series A Preferred Stock, offset by $0.5 million provided from the issuance of common stock under the employee stock purchase plan, and issuance of common stock upon the exercise of employee stock options.

 

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Table of Contents

Commitments

 

The following table summarizes financial data for our contractual obligations and other commercial commitments, including interest obligations, as of March 31, 2006 (in thousands):

 

          Payments Due by Period

     Total

   Less
than 1
year


   1-3
years


   4-5
years


   After 5
years


Contractual Obligations

                                  

Accrued dividends(1)

   $ 7,779    $ 5,750    $ 2,029    $ —      $ —  

Operating leases(2)

     20,863      4,996      12,317      3,550      —  
    

  

  

  

  

Total contractual obligations

   $ 28,642    $ 10,746    $ 14,346    $ 3,550    $ —  
    

  

  

  

  

Other Commercial Commitments

                                  

Standby letters of credit(3)

   $ 2,375    $ 2,026    $ —      $ —      $ 349
    

  

  

  

  

Total commercial commitments

   $ 2,375    $ 2,026    $ —      $ —      $ 349
    

  

  

  

  


(1) The Series A Preferred Stock holders have an option to convert and receive, when declared by the Board, dividends equal to the total previously unpaid dividends payable from effective date of conversion through June 1, 2007 at a rate of $1.375 per annum, discounted to present value at a rate of 5.5% per annum, payable in cash or common shares or any combination thereof at the option of the Company. Please see Note 7 of our notes to consolidated financial statements included herein.
(2) The Company plans to sublease the vacant San Rafael, California facility in 2006. The San Rafael lease payments total approximately $4.9 million for years 2006 through 2009. Of this amount, the minimum rent payments totaling $3.8 million are included in the schedule above. As a result, these amounts may become payable prior to the original contract term.
(3) The less than 1 year amount of $2.0 million includes a $1.0 million letter of credit in favor of the State of New Jersey under its contract and a $1.0 million letter of credit in favor of another customer under its contract. The remainder represents security deposits for leased facilities.

 

We believe that we will have sufficient liquidity and capital resources to fund our obligations through the next twelve months.

 

We expect that cash provided by operating activities may fluctuate in future periods as a result of a number of factors, including fluctuations in our operating results, specifically the timing of when we recognize revenue, our accounts receivable collections and the timing of other payments. In addition, cash used in investing activities may fluctuate due to our software development efforts, any acquisition or disposition we may undertake, and costs associated with our investments in fixed assets and information technology. For additional discussion, see Part II, Item 1A. Risk Factors.

 

Item 3. Quantitative and Qualitative Disclosures About Market Risk

 

In addition to the market risks discussed herein, refer to our discussion of business risks in Part II, Item 1A. Risk Factors.

 

Interest Rate Risk

 

Our exposure to market risk for changes in interest rates primarily relates to our investment portfolio. It is our intent to ensure the safety and preservation of our invested principal funds by limiting default risk, market risk, and reinvestment risk. We invest in high-quality issuers, including money market funds, corporate debt securities, and debt securities issued by the U. S. government and U.S. governmental agencies. We have a policy of investing in securities with maturities of two years or less. We do not invest in derivative financial or foreign investments.

 

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Table of Contents

The table below presents fair values of principal amounts and weighted average interest rates for our investment portfolio as of March 31, 2006 (in thousands, except average interest rates):

 

     Aggregate
Fair Value


   Weighted Average
Interest Rate


 

Total cash and cash equivalents(1):

             

Cash

   $ 20,112       

Money Market funds

     16,674    3.83 %
    

      

Total cash and cash equivalents(1)

   $ 36,786       
    

      

Long-term investments:

             

Corporate debt securities

   $ 497    5.29 %

Debt issued by US government

     828    4.93 %
    

      

Total long-term investments

   $ 1,325       
    

      

(1) Excluded from the fair value of the principal amounts of cash is $2.4 million, which is restricted cash that is held in escrow for rental properties, and meeting customer performance expectations.

 

Performance of Equity Markets

 

The performance of the equity markets can have an effect on our operations as certain of our variable life insurance policies have premiums invested in equity securities.

 

Foreign Currency Risk

 

Our primary market risk exposure relates to changes in foreign currency exchange rates and potentially adverse effects of differing tax structures. Changes in foreign exchange rates did not materially impact our results of operations. For the three months ended March 31, 2006, less than 2% of total revenue was denominated in currencies other than the U. S. dollar and less than 2% of our total direct and operating costs were incurred in currencies other than the U. S. dollar.

 

Item 4. Controls and Procedures

 

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES

 

We have established disclosure controls and procedures to ensure that material information relating to the Company is made known to the officers who certify the financial statements and to other members of senior management and the Audit Committee of the Board of Directors. As of March 31, 2006, an evaluation was performed under the supervision and with the participation of the Company’s management, including the Chief Executive Officer (the “CEO”) and the Chief Financial Officer (the “CFO”), of the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e), and 15d-15(e) under the Securities Exchange Act of 1934). Based on their evaluation, the Company’s CEO and CFO have concluded that the Company’s disclosure controls and procedures were effective as of the date of such evaluation to ensure that information we are required to disclose in reports that we file or submit under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms.

 

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING

 

There were no changes in our internal control over financial reporting that occurred during the quarter ended March 31, 2006, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

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Table of Contents

PART II. OTHER INFORMATION

 

Item 1. Legal Proceedings

 

As previously disclosed, on November 15, 2004, QuadraMed Corporation (the “Company”) received a letter from MedCath Incorporated (“MedCath”), which provided notice of MedCath’s decision to terminate the Master Software License and Services Agreement, dated November 20, 2002, by and between QuadraMed Affinity and MedCath (the “Contract”). On or about November 15, 2004, MedCath filed a complaint against the Company in Mecklenburg County, North Carolina, Superior Court Division (Case No. 04CVS20137). In its complaint, MedCath alleged that we were in breach of the Contract due to uncured deficiencies in the products and sought at least $5 million in damages, plus litigation costs. On December 9, 2004, we filed a motion to dismiss the MedCath complaint on the grounds that the complaint fails to state a claim upon which relief can be granted. We also filed a counterclaim against MedCath seeking no less than $1.14 million in unpaid amounts due to us, plus litigation costs, for MedCath’s breach of the Contract by failing to pay licensing fees due to the Company.

 

On April 28, 2006, we settled this litigation with MedCath. Pursuant to the Release and Settlement Agreement (the “Settlement Agreement”), the Company paid MedCath a settlement payment of $2 million and the parties filed a Joint Stipulation of Dismissal, with prejudice, of this lawsuit on May 8, 2006. Further, the Contract and all obligations thereunder terminated, and the Company removed MedCath’s name from all Company websites and marketing materials. The parties have entered into mutual general releases regarding the Contract and both will bear their own attorneys’ fees and costs.

 

QuadraMed funded the settlement amount from available operating cash. In addition to amounts already recorded at December 31, 2005 and amounts covered by insurance, the Company has recorded a charge of approximately $1 million related to the settlement in its three month period ended March 31, 2006.

 

Item 1A. Risk Factors

 

The Company believes there have been no material changes to risk factors previously disclosed in our Form 10-K for the fiscal year ended December 31, 2005 filed with the Securities and Exchange Commission on March 16, 2006.

 

You should carefully consider the following factors and other information set forth in this report, including our financial statements and the related notes. The risks set forth below are in addition to risks that apply to most businesses. Our business and future performance may be affected by the following:

 

We Have Incurred Losses from Continuing Operations for the Past Five Years, Except 2001. Our Losses Have Adversely Affected Our Ability to Compete.

 

We incurred losses from continuing operations of $1.5 million, $34.8 million, $19.0 million and $19.9 million for the years ended December 31, 2005, 2004, 2003 and 2002, respectively, and we had income from continuing operations of $6.3 million in 2001. We also incurred loss from continuing operations of $1.8 million for the three months ended March 31, 2006.

 

Our losses have impaired our ability to market our products and services in competition against companies that are more profitable. If we are unable to achieve or sustain profitability, it may impair our ability to compete effectively.

 

Failure to Achieve and Maintain Effective Internal Controls Could Have a Material Adverse Effect on Our Business, Operating Results and Stock Price.

 

We have documented and tested our internal control procedures in order to satisfy the requirements of Section 404 of the Sarbanes-Oxley Act of 2002, which requires annual management assessments of the

 

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effectiveness of our internal control over financial reporting and a report by our independent auditors addressing these assessments. These reports were included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2005, filed with the SEC on March 16, 2006. As indicated in that Annual Report and as previously disclosed in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2004, filed with the SEC on March 25, 2005, as amended by Amendment No. 1, filed with the SEC on April 29, 2005, and Amendment No. 2, filed with the SEC on January 4, 2006 and in the Company’s Quarterly Reports on Form 10-Q, filed with the SEC on May 10, 2005 (as amended and filed on January 4, 2006), August 9, 2005 and November 9, 2005, our management identified control deficiencies and material weaknesses in internal control over financial reporting and in our disclosure controls and procedures as of December 31, 2004 and as of the end of each quarter in 2005 through September 30, 2005. During 2005, the Company invested significant time and resources to remediate such material weaknesses, and as such, there were significant changes in our internal control over financial reporting during 2005 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting in a positive way. As a result of these remediation efforts, our management believes that our internal control over financial reporting and disclosure controls and procedures are effective as of December 31, 2005 and March 31, 2006.

 

However, if we fail to achieve and maintain the adequacy of our internal control over financial reporting and disclosure controls, as such standards are modified, supplemented or amended from time to time, we may not be able to ensure that we can conclude on an ongoing basis that we have effective internal control over financial reporting in accordance with Section 404 of the Sarbanes-Oxley Act of 2002. Moreover, effective internal controls, particularly those related to revenue recognition, are important in helping ensure that we produce reliable financial reports and prevent financial fraud. If we cannot provide reliable financial reports or prevent fraud, our business and operating results could be harmed, investors could lose confidence in our reported financial information and the trading price of our stock could drop significantly.

 

Additional Costs for Complying With Recent and Proposed Future Changes in SEC, American Stock Exchange and Accounting Rules Could Adversely Affect Our Profits.

 

Recent and proposed future changes in SEC and American Stock Exchange rules, as well as changes in accounting rules, have caused us, and will continue to cause us, to incur additional costs including professional fees and added personnel costs, in order to keep informed of the changes and operate in a compliant manner. We incurred, and expect to continue to incur, additional general and administrative expenses in order to maintain compliance with Section 404 of the Sarbanes-Oxley Act of 2002, which requires management to report on, and our independent auditors to attest to, our internal controls. These additional costs may be significant enough to cause our financial position and results of operation to be adversely affected. In addition, compliance with these rules could also result in continued diversion of management’s time and attention, which could prove to be disruptive to our normal business operations. Failure to comply with any of the laws and regulations could adversely impact market perception of our Company, which could make it difficult to access the capital markets or otherwise finance our operations in the future.

 

Our Ability to Borrow or Issue Additional Shares of Preferred Stock Is Restricted by the Terms of Our Series A Preferred Stock.

 

The Certificate of Designation governing our Series A Preferred Stock provides that so long as at least 600,000 shares of Series A Preferred Stock are outstanding, at least 66 2/3% of the votes entitled to be cast by the holders of the Series A Preferred Stock shall be required to approve the incurrence by QuadraMed of any long-term senior indebtedness of QuadraMed in an aggregate principal amount exceeding $8,000,000, excluding certain prior existing indebtedness. Furthermore, the Certificate of Designation requires the affirmative vote of a majority of any outstanding shares of the Series A Preferred Stock prior to the authorization or creation of, or increase in the authorized amount of, any shares of any class or series (or any security convertible into shares of any class or series) ranking senior to or on par with the Series A Preferred Stock in the distribution of assets upon any liquidation, dissolution or winding up of QuadraMed or in the payment of dividends. This may hinder or delay our ability to borrow funds or issue preferred stock.

 

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Our Quarterly Operating Results Are Subject to Fluctuations, which Could Adversely Affect Our Financial Results and the Market Price of Our Common Stock.

 

Our quarterly operating results have varied significantly in the past and may fluctuate in the future as a result of a variety of factors, many of which are outside our control. Accordingly, quarter-to-quarter comparisons of our operating results may not be indicative of our future performance. Some of the factors causing these fluctuations include:

 

    Variability in demand for products and services;

 

    Introduction of product enhancements and new products by us and our competitors;

 

    Timing and significance of announcements concerning present or prospective strategic alliances;

 

    Discontinuation of, or reduction in, the products and services we offer;

 

    Loss of customers due to consolidation in the healthcare industry;

 

    Delays in product delivery requested by our customers;

 

    Customer budget cycle fluctuation;

 

    Investment in marketing, sales, software development and administrative personnel necessary to support anticipated operations;

 

    Costs incurred for marketing and sales promotional activities;

 

    Software defects and other product quality factors;

 

    General economic conditions and their impact on the healthcare industry;

 

    Cooperation from competitors on interfaces and implementation when a customer chooses a QuadraMed software application to use with various vendors;

 

    Delays in implementation due to product readiness, customer induced delays in training or installation and third-party interface development delays;

 

    Final negotiated sales prices of systems;

 

    Federal regulations (i.e., OIG, HIPAA, ICD-10) that can increase demand for new, updated systems;

 

    Federal regulations that directly affect reimbursements received, and therefore the amount of money available for purchasing information systems; and

 

    The fines and penalties a healthcare provider or system may incur due to fraudulent billing practices.

 

In addition to the foregoing, a significant percentage of our total cost of revenue is attributable to the cost of third-party software royalties and licenses relating to third-party software embedded within our software applications. The cost of third-party software royalties and licenses, as a percentage of total cost of revenue, was approximately 21%, 20% and 13% for the years ended December 31, 2005, 2004, and 2003, respectively. For the quarters ended March 31, 2006 and 2005, third-party software royalties and licenses, as a percentage of total cost of revenue, was 22.8% and 16.2%, respectively. Generally, royalty fees for third-party licenses will fluctuate based on revenue or the number of our customers and therefore will fluctuate on a quarter-to-quarter basis.

 

Our Operating Expenses are Fixed, and We May Not Be Able to Reduce Them to Offset a Potential Future Revenue Decrease.

 

Our operating expense levels are relatively fixed. Accordingly, if future revenues are below expectations, we would experience a disproportionate adverse affect on our net income and financial results. In the event of a revenue shortfall, we will likely be unable to, or may elect not to, reduce spending quickly enough to offset any such shortfall. As a result, it is possible that our future revenues or operating results may fall below the expectations of securities analysts and investors. In such a case, the price of our publicly traded securities may be adversely affected.

 

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We Could Experience a Significant Impact on Our Revenue if Our Customers Do Not Renew Maintenance Contracts.

 

We derive a significant percentage of our revenue, including 45% of our total revenue for fiscal year 2005, from maintenance services. We provide maintenance services under maintenance contracts to many of our customers in connection with our healthcare information technology products. In general, these maintenance contracts renew on an annual basis. If a significant portion of these maintenance contracts were not renewed, our maintenance revenues would decline which could have a material adverse effect on our total revenue for the period(s) in which the maintenance contracts were discontinued.

 

Future Sales of Our Common Stock in the Public Market, Warrants or Option Exercises and Sales Could Lower Our Stock Price.

 

A substantial number of shares of our common stock are issuable upon the exercise of stock options and warrants and upon conversion of our Series A Preferred Stock. We cannot predict the effect, if any, that future sales of such shares of common stock, or the availability of shares of common stock for future sale, will have on the market price of our common stock. Sales of substantial amounts of common stock issued or issuable upon the exercise of stock options or warrants or upon the conversion of our Series A Preferred Stock, or the perception that such sales could occur, may adversely affect prevailing market prices for our common stock.

 

If Our Series A Preferred Stock is Converted into Common Stock, these Converting Stockholders Will Have Significant Voting Power, and They Will Have the Ability to Exert Substantial Influence Over Matters Requiring Stockholder Approval.

 

Each share of our Series A Preferred Stock is convertible into 8.0645 shares of our common stock, and the Series A Preferred Stockholders may convert at any time. If all of our Series A Preferred Stock is converted into common stock, the shares issued upon this conversion will total approximately 43.7% of our outstanding common stock. In addition, many of our Series A Preferred Stockholders own common stock. Therefore, although these stockholders may not acquire majority control upon conversion of their Series A Preferred Stock, if these distinct stockholders were to act together, they will have the ability to exert substantial influence over all matters requiring approval of our stockholders, including the election and removal of directors, the approval of mergers or other business combinations, and other significant corporate actions. This ability to influence our affairs might be disadvantageous to our other stockholders.

 

Recently Adopted Financial Accounting Standards, Which Require the Expensing of All Share-Based Payments to Employees, May Materially and Adversely Affect our Results of Operations.

 

In December 2004, the Financial Accounting Standards Board (“FASB”) issued Statement of Financial Accounting Standards (“SFAS”) No. 123(R), Share-Based Payment, which requires all share-based payments to employees, including grants of employee stock options, to be recognized in the income statement based on their grant-date fair values. In April 2005, the SEC extended the effective date of SFAS No. 123(R) requiring compliance by public companies for annual, rather than interim, periods that begin after June 15, 2005. Under SFAS No. 123(R), pro forma disclosure is no longer an alternative. As permitted by the former FASB statement, SFAS No. 123, the Company has accounted for share-based payments to employees using the intrinsic value method under Accounting Principles Board (“APB”) Opinion No. 25, Accounting for Stock Issued to Employees, and as such, has generally recognized no compensation cost for employee stock options.

 

Accordingly, we have adopted SFAS No. 123(R)’s fair value method of accounting for share based payments, effective January 1, 2006. The full impact of this statement will be dependent on future grants as well as existing grants of employee stock options and restricted stock. We believe that the impact on the Company’s results of operations may be significant, as we will be required to recognize the cost of employee services received in exchange for awards of equity instruments based on the grant-date fair value of those awards. If the

 

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Company reduced its share-based payments to existing and new employees in order to avoid the negative impact on operating results, it could impair the Company’s ability to attract and retain quality personnel, which could weaken the Company’s competitive position in the marketplace.

 

The Trading Price of Our Common Stock Has Been, and Is Expected to Continue to Be, Volatile.

 

The American Stock Exchange and stock markets in general, have historically experienced extreme price and volume fluctuations that have affected companies unrelated to their individual operating performance. The trading price of our common stock has been and is likely to continue to be volatile due to such factors as:

 

    Variations in quarterly results of operations;

 

    Announcements of new products or acquisitions by our competitors;

 

    Government regulatory action;

 

    Resolution of pending or unasserted litigation;

 

    Developments or disputes with respect to proprietary rights; and

 

    General trends in our industry and overall market conditions.

 

Movements in prices of equity securities in general may also affect the market price of our common stock.

 

Provisions in Our Certificate of Incorporation and Bylaws and Delaware Law Could Delay or Discourage a Takeover and Could Adversely Affect the Price of Our Common Stock.

 

Our Board of Directors has the authority to issue an additional one million shares of preferred stock over and above the four million shares already issued, and to determine the price, rights, preferences, privileges and restrictions, including voting rights, of those shares without any further vote or action by holders of our common stock. If additional preferred stock is issued, the voting and other rights of the holders of our common stock may be subject to, and may be adversely affected by, the rights of the holders of our preferred stock. The issuance of preferred stock may have the effect of delaying or preventing a change of control of the Company that could have been at a premium price to our stockholders. Our Board of Directors has issued four million shares of such preferred stock as Series A Preferred Stock and the holders of the Series A Preferred Stock have certain voting and board appointment rights.

 

Certain provisions of our Certificate of Incorporation and Bylaws could discourage potential takeover attempts and make stockholders’ attempts to change management difficult. Our Board of Directors has the authority to impose various procedural and other requirements that could make it more difficult for our stockholders to effect certain corporate actions. In addition, our Certificate of Incorporation provides that directors may be removed only by the affirmative vote of the holders of two-thirds of the shares of our capital stock entitled to vote. Any vacancy on our Board of Directors may be filled only by a vote of the majority of directors then in office. Further, our Certificate of Incorporation provides that the affirmative vote of two-thirds of the shares entitled to vote, voting together as a single class, subject to certain exceptions, is required for certain business combination transactions. These provisions, and certain other provisions of our Certificate of Incorporation, could have the effect of delaying or preventing (i) a tender offer for our common stock or other changes of control of the Company that could be at a premium price or (ii) changes in our management.

 

In addition, certain provisions of Delaware law could have the effect of delaying or preventing a change of control of the Company. Section 203 of the Delaware General Corporation Law, for example, prohibits a Delaware corporation from engaging in any business combination with any interested stockholder for a period of three years from the date the person became an interested stockholder unless certain conditions are met.

 

We Do Not Expect to Pay Cash Dividends on Common Stock in the Foreseeable Future.

 

We have not declared or paid cash or other dividends on our common stock and do not expect to pay cash dividends for the foreseeable future. Our ability to pay dividends is also restricted by the terms of our Series A

 

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Preferred Stock which require us to pay full cumulative dividends on the Series A Preferred Stock before making any dividend payment on our common stock. Generally, the Series A Preferred Stock is entitled to quarterly dividends of $0.34375 (5.5% per annum) per share. However, as provided in the Certificate of Designation relating to the Series A Preferred Stock, because a registration statement for the Series A Preferred Stock was not declared effective by the SEC on or before June 15, 2005, the dividend rate for such stock increased to $0.40625 per quarter (6.5% per annum) commencing on June 16, 2005, and such rate will apply until the date such registration statement is declared effective. Upon conversion of the Series A Preferred Stock into shares of common stock, the Series A Preferred stockholders have the right to receive, when declared by our Board of Directors, dividends equal to the total previously unpaid dividends payable from the effective date of conversion through June 1, 2007 at a rate of $1.375 per share per annum or 5.5% per annum, discounted to present value at a rate of 5.5% per annum, payable in cash or common shares, or any combination thereof at our option. We currently intend to retain all future earnings for use in the operation of our business and to fund future growth. Any future cash dividends will depend upon our results of operations, financial conditions, cash requirements, the availability of a surplus and other factors.

 

We May Be Liable for Violating the Intellectual Property Rights of Third Parties, which Could Lead Us to Incur Substantial Litigation Expenses, and, If There Were an Adverse Judgment, Liability for Any Infringement.

 

We do not believe that the intellectual property important to the operation of our business, whether owned by us or licensed to us by a third party, infringes or violates the intellectual property rights of any other party. However, intellectual property litigation is increasingly common in the software industry. The risk of an infringement claim against us may increase over time as the number of competitors in our industry segment grows and the functionality of products overlaps. Third parties have, in the past, asserted infringement claims and could assert infringement claims against us in the future. Regardless of the merits, we could incur substantial litigation expenses in defending any such asserted claim. In the event of an unfavorable ruling on any such claim, a license or similar agreement may not be available to us on reasonable terms, if at all. Infringement may also result in significant monetary liabilities that could have a material adverse effect on our business, financial condition and results of operations. We may not be successful in the defense of these or similar claims. We have taken steps to contractually limit our liability for the use of intellectual property licensed to us by third parties. However, there can be no guarantee that we have adequate protection.

 

Our Inability to Protect Our Intellectual Property Could Lead to Unauthorized Use of Our Products, which Could Have an Adverse Effect on Our Business.

 

We rely on a combination of trade secret, copyright and trademark laws, nondisclosure, non-compete and other contractual provisions to protect our proprietary rights. In 2001, we filed our first patent application covering our developed technology, the Affinity CPOE software application. This application lapsed, and we have no patents. Measures taken by us to protect our intellectual property may not be adequate, and our competitors could independently develop products and services that are substantially equivalent or superior to our products and services. Any infringement or misappropriation of our proprietary software and databases could put us at a competitive disadvantage in a highly competitive market and could cause us to lose revenues, incur substantial litigation expense and divert management’s attention from other operations.

 

We are Dependent Upon Third-Party Software Licenses in Connection with the Sale of Our Software. If These Licenses Are Not Renewed or Are Terminated, We May Not Be Able to Continue to Use the Related Technology on Commercially Reasonable Terms or at All.

 

We depend on licenses from a number of third-party vendors for certain technology, including the computer hardware, operating systems, database management systems, programming language, and runtime environment, upon which we develop and operate our products. We are materially reliant upon licenses with the following third-party vendors: InterSystems Corporation, Document Storage Systems, Inc., Megas Corporation, Unicor

 

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Medical, Oracle, Microsoft, Quovadx, the American Medical Association and the American Hospital Association. Most of these licenses expire within three to five years. Such licenses can be renewed only by mutual consent and may be terminated if we breach the license terms and fail to cure the breach within a specified time period. If such licenses are terminated, we may not be able to continue using the technology on commercially reasonable terms or at all. As a result, we may have to discontinue, delay or reduce product shipments until equivalent technology is obtained, which could have a material adverse effect on our business, financial condition, and results of operations. However, as all application software companies, including QuadraMed and our competitors, are reliant on licensed technology and third-party components, we believe our reliance on such technology and licenses places us at no competitive disadvantage.

 

At present, there is no equivalent technology for the InterSystems Corporation technology which is an integral component of our Affinity product line. The Company has entered into several agreements with InterSystems Corporation regarding the licensed technology relating to our Affinity product line. However, if InterSystems Corporation ceased to offer this technology and no other vendor provided the technology, we would be required to migrate our Affinity products to a new database platform or redesign our products to work with new software tools. This could be very costly and difficult to achieve and could have a material adverse effect on our business, financial condition and results of operations. There can be no assurance that we would successfully migrate our Affinity products to a new platform.

 

Most of our third-party licenses are non-exclusive and competitors may obtain the same or similar technology. In addition, if vendors choose to discontinue support of the licensed technology, we may not be able to modify or adapt our products.

 

We Face Product Development Risks Associated with Rapid Technological Changes.

 

The healthcare software market is highly fragmented and characterized by ongoing technological developments, evolving industry standards and rapid changes in customer requirements. Our success depends on our ability to timely and effectively:

 

    Offer a broad range of software products;

 

    Enhance existing products and expand product offerings;

 

    Respond promptly to new customer requirements and industry standards;

 

    Remain compatible with popular operating systems and develop products that are compatible with new or otherwise emerging operating systems; and

 

    Develop new interfaces with competing Healthcare Information Sysatem vendors to fully integrate our Quantim product suite in order to maximize features and functionality of the new products.

 

Our performance depends in large part upon our ability to provide the increasing functionality required by our customers through the timely development and successful introduction of new products and enhancements to our existing suite of products. We may not successfully, or in a timely manner, develop, acquire, integrate, introduce or market new products or product enhancements. Product enhancements or new products developed by us also may not meet the requirements of hospitals or other healthcare providers and payers or achieve or sustain market acceptance. Our failure to either estimate accurately the resources and related expenses required for a project, or to complete our contractual obligations in a manner consistent with the project plan upon which a contract was based, could have a material adverse effect on our business, financial condition and results of operations. In addition, our failure to meet a customer’s expectations in the performance of our services could damage our reputation and adversely affect our ability to attract new business.

 

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A Significant Amount of Our Assets Comprise Goodwill, Customer Lists and Other Intangible Items Subject to Impairment and Adjustment That Could Possibly Negatively Impact Our Results of Operations and Stockholders’ Equity.

 

A significant amount of our assets comprise intangible assets, such as the value of the installed customer base, core technology, capitalized software, goodwill and other identifiable intangible assets acquired through our acquisitions, such as trademarks.

 

Pursuant to SFAS No. 142, Goodwill and Other Intangible Assets, we must test goodwill and other intangible assets for impairment at least annually and adjust them when impaired to the appropriate net realizable value. We performed an impairment test on the carrying value of our goodwill and other intangibles as of January 1, 2006 and 2005. We determined that there was no impairment as of these dates. In addition, our internally developed software has been capitalized assuming our earnings from these product developments exceed the costs incurred to develop them. If it is determined that these assets have been impaired and our future operating results will not support the existing carrying value of our intangible assets, we will be required to adjust the carrying value of such assets to net realizable value.

 

We, however, cannot predict that all of our intangible assets will continue to remain unimpaired. Our future operating results and stockholders’ equity could possibly decrease with any future impairment and write-down of goodwill, customer lists, or other such intangibles.

 

The Nature of Our Products Makes Us Particularly Vulnerable to Undetected Errors or Bugs that Could Reduce Revenues, Market Share or Demand for Our Products and Services.

 

Products such as those we offer may contain errors or failures, especially when initially introduced or when new versions are released. Although we conduct extensive testing on our products, software errors have been discovered in certain enhancements and products after their introduction. Despite such testing by us and by our current and potential customers, products under development, enhancements or shipped products may contain errors or performance failures, resulting in, among other things:

 

    Loss of customers and revenue;

 

    Delay in market acceptance;

 

    Diversion of resources;

 

    Damage to our reputation; or

 

    Increased service and warranty costs.

 

Any of these consequences could have a material adverse effect on our business, financial condition and results of operations.

 

If Our Products Fail to Accurately Assess, Process or Collect Healthcare Claims or Administer Managed Care Contracts, We Could Be Subject to Costly Litigation and Be Forced to Make Costly Changes to Our Products.

 

Some of our products and services are used in the payment, collection, coding and billing of healthcare claims and the administration of managed care contracts. If our employees or products fail to accurately assess, process, or collect these claims, customers could file claims against us. Our insurance coverage may not be adequate to cover such claims. A successful claim that is in excess of, or is not covered by, insurance coverage could adversely affect our business, financial condition, and results of operations. Even a claim without merit could result in significant legal defense costs and could consume management time and resources. In addition, claims could increase our premiums such that appropriate insurance could not be found at commercially reasonable rates. Furthermore, if we were found liable, we may have to significantly alter one or more of our products, possibly resulting in additional unanticipated software development expenses.

 

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Changes in Procurement Practices of Hospitals Have and May Continue to Have a Negative Impact on Our Revenues.

 

A substantial portion of our revenues has been and is expected to continue to be derived from sales of software products and services to hospitals. Hospitals are slow to make changes and generally favor their existing vendor when considering an upgrade in their systems. Consolidation in the healthcare industry, particularly in the hospital and managed care markets, could decrease the number of existing or potential purchasers of products and services and could adversely affect our business. In addition, the decision to purchase our products often involves a committee approval. Consequently, it is difficult for us to predict the timing or outcome of the buying decisions of our customers or potential customers. In addition, many healthcare providers are consolidating to create integrated delivery networks with greater regional market power. These emerging systems could have greater bargaining power, which may lead to decreases in prices for our products, which could adversely affect our business, financial condition, and results of operations.

 

The Department of Veterans Affairs Has Awarded a Contract to Us. It is Unknown Whether Our Overall Revenues Will Increase or Not Related to This Award.

 

The Department of Veterans Affairs (“VA”) has awarded contract VA Blanket Purchase Agreement No. 101-049AH-005 (the “BPA”) to the Company, as disclosed in the Company’s press release dated April 27, 2005. The BPA is a five year single source contract covering approximately 128 VA facilities. Under the BPA, these VA facilities are to be contracted to use our products and services. Previously, both we and other vendors provided HIM software to these VA facilities. For the fiscal year ended December 31, 2005 and for the quarter ended March 31, 2006, we had approximately $12.1 million and $3.4 million, respectively, in revenue from providing VA facilities with software. As of December 31, 2005 and March 31, 2006, our HIM software constitutes approximately 90% of the products and services we provide to these facilities. The BPA contains additional HIM software discounts, but it increases the number of VA facilities using our products, so the overall financial impact of the BPA cannot be known. Additionally, the VA is directing the individual facilities to order their requirements for this HIM software under the BPA, but each VA facility orders the healthcare information management (“HIM”) software individually, and there can be no guarantee that a VA facility will order its HIM software and/or services from us. For these reasons there can be no assurances as to the material financial impact, if any, of the BPA; however, the award of the BPA allows many of the Company’s licenses and services to continue without interruption.

 

Changes in the Healthcare Financing and Reimbursement System Could Adversely Affect the Amount of and Manner in which Our Customers Purchase Our Products And Services.

 

Changes in current healthcare financing and reimbursement systems (e.g., Medicaid) could result in unplanned product enhancements, delays, or cancellations of product orders or shipments, or reduce the need for certain systems. We could also have the endorsement of products by hospital associations or other customers revoked. Any of these occurrences could have a material adverse effect on our business. Alternatively, the federal government recently mandated that all but small healthcare providers submit claims to Medicare in electronic format, which may positively affect sales of our systems and products.

 

Healthcare Regulations and Reform Proposals Could Adversely Affect Demand for Our Products.

 

The healthcare industry in the United States is subject to changing political, economic, and regulatory influences that may affect the procurement practices and operations of healthcare organizations. The traditional hospital delivery system is evolving as more hospital services are being provided by niche, free standing practices and outpatient providers. The commercial value and appeal of our products may be adversely affected if the current healthcare financing and reimbursement systems were to change. During the past several years, the healthcare industry has been subject to increasing levels of governmental regulation. Proposals to reform the healthcare system have been and are being considered by the United States Congress. These proposals, if enacted, could adversely affect the commercial value and appeal of our products or change the operating

 

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environment of our customers in ways that cannot be predicted. Healthcare organizations may react to these proposals by curtailing or deferring investments, including those for our products and services. In addition, the regulations promulgated under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) could lead healthcare organizations to curtail or defer investments in non-HIPAA related features in the next several years.

 

The Variability and Length of Our Sales Cycle for Our Products May Exacerbate the Unpredictability and Volatility of Our Operating Results.

 

We cannot accurately forecast the timing of customer purchases due to the complex procurement decision processes of most healthcare providers and payers. How and when to implement, replace, expand or substantially modify an information system are major decisions for hospitals, and such decisions require significant capital expenditures by them. As a result, we typically experience sales cycles that extend over several quarters. In particular, our Affinity enterprise software has a higher average selling price and longer sales cycle than many of our other products. As a result, we have only a limited ability to forecast the timing and size of specific sales, making the prediction of quarterly financial performance more difficult.

 

We Operate in a Highly Competitive Market.

 

Competition for our products and services is intense and is expected to increase. Increased competition could result in reductions in our prices, gross margins and market share and have a material adverse effect on our business, financial condition and results of operations. We compete with other providers of healthcare information software and services, as well as healthcare consulting firms. Some competitors have formed business alliances with other competitors that may affect our ability to work with some potential customers. In addition, if some of our competitors merge, a stronger competitor may emerge. Some principal competitors include:

 

    In the market for enterprise healthcare information systems: McKesson Corporation, Inc., Siemens Health Services a division of Siemens Medical Solutions of Siemens AG, MediTech Corporation, Eclipsys Corporation and Cerner;

 

    In the market for electronic document management products: McKesson Corporation, SoftMed Corporation Inc., FileNet, Streamlined Health, MedPlus, and Eclipsys Corporation;

 

    In the market for MPI products and services: Initiate Systems, Inc., McKesson Corporation, Siemens Health Services a division of Siemens Medical Solutions of Siemens AG, and Medibase;

 

    In the market for decision support products: Eclipsys Corporation, Healthcare Microsystems, Inc., a division of Health Management Systems Inc., McKesson Corporation, Siemens Health Services a division of Siemens Medical Solutions of Siemens AG, and MediQual Systems, Inc., a division of Cardinal Health, Inc.;

 

    In the market for coding, compliance, data, and record management products in the Health Information Management Software Division: 3M Corporation, SoftMed Corporation, Inc., MetaHealth, Eclipsys Corporation and HSS, Inc.;

 

Prospective customers may evaluate our products’ capabilities against the merits of their existing information systems and expertise and decide to stay with their incumbent vendor because of the cost associated with conversion. In addition, existing and prospective customers may be reluctant to buy from us because of the losses we have incurred in recent years.

 

Many of our current and potential competitors have significantly greater financial, technical, product development, marketing and other resources, and market recognition than we have. These competitors may be in a position to devote greater resources to the development, promotion and sale of their products than we can. Our competitors also have, or may develop or acquire, substantial installed customer bases in the healthcare industry.

 

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As a result of these factors, our competitors may be able to respond more quickly to new or emerging technologies, changes in customer requirements and changes in the political, economic or regulatory environment in the healthcare industry.

 

As a result of the current emphasis on patient safety, the selection of a new hospital information system is frequently based on the strength of the vendor’s clinical application and many of our competitors have invested considerably more in clinical development than we have.

 

Major software information systems companies, including those specializing in the healthcare industry, that do not presently offer competing products may enter our markets.

 

We may not be able to compete successfully against current and future competitors, and such competitive pressures could materially adversely affect our business, financial condition and operating results.

 

We Have Encountered Significant Challenges Integrating Acquired Businesses, and Future Transactions May Adversely Affect Our Business, Operations and Financial Condition.

 

Throughout our history, we have made many acquisitions and have encountered significant challenges integrating the acquired businesses into our operations. In recent years, we have made significant progress toward that integration. However, we continue to support several different technology platforms. In the future, we plan to make investments in or acquire additional complementary businesses, products, services or technologies. These investments and acquisitions will create new integration challenges. Some of the challenges we have encountered, and may encounter with acquisitions in the future, in integrating acquired businesses include:

 

    Interruption, disruption or delay of our ongoing business;

 

    Distraction of management’s attention from other matters;

 

    Additional operational and administrative expenses;

 

    Difficulty managing geographically dispersed operations;

 

    Failure of acquired businesses to achieve expected results, resulting in our failure to realize anticipated benefits;

 

    Write-down or reclassification of acquired assets;

 

    Failure to retain key acquired personnel and difficulty and expense of training those retained;

 

    Increases in compensation and stock compensation expenses resulting from newly hired employees;

 

    Assumption of liabilities and potential for disputes with the sellers of acquired businesses;

 

    Customer dissatisfaction or performance problems related to acquired businesses;

 

    Failure to maintain good relations with customers or suppliers;

 

    Exposure to the risks of entering markets in which we have no prior direct experience and to risks associated with market acceptance of acquired products and technologies; and

 

    Platform and technical issues related to integrating systems from various acquired companies.

 

All of these factors have had an adverse effect on our business, financial condition and results of operations in the past, and could have an adverse effect in the future.

 

No Mirror Processing Site for Our Customer Data Processing Facilities Exists; Our Business, Financial Condition, and Results of Operations Could Be Adversely Affected if These Facilities Were Subject to a Closure from a Catastrophic Event or Otherwise.

 

We currently process substantially all of our customer data at several of our facilities across the United States. Although we back up our data nightly and have safeguards for emergencies, such as power interruption or

 

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breakdown in temperature controls, we have no mirror processing site to which processing could be transferred in the case of a catastrophic event at any of these facilities. If a major catastrophic event occurs at these facilities possibly leading to an interruption of data processing, or any other interruption or closure, our business, financial condition and results of operations could be adversely affected.

 

We May Be Required to Make Substantial Changes to Our Products if They Become Subject to FDA Regulation, which Could Require a Significant Capital Investment.

 

Computer products used or intended for use in the diagnosis, cure, mitigation, treatment or prevention of diseases or other conditions or that affect the structure or function of the body are subject to regulation by the U.S. Food and Drug Administration (“FDA”) under the Federal Food, Drug and Cosmetic Act. At present, none of our software products are so regulated. In the future, the FDA could determine that some of our products, because of their predictive aspects, are clinical decision tools and subject them to regulation. Compliance with FDA regulations could be burdensome, time consuming, and expensive. Other new laws and regulations affecting healthcare software development and marketing also could be enacted in the future. If so, it is possible that our costs and the length of time for product development and marketing could increase and that other unforeseeable consequences could arise.

 

Governmental Regulation of the Confidentiality of Patient Health Information Could Result in Our Customers Being Unable to Use Our Products Without Significant Modification, which Could Require Significant Capital Expenditures.

 

There is substantial state and federal regulation of the confidentiality of patient health information and the circumstances under which such information may be used by, disclosed to, or processed by us as a consequence of our contacts with various health plans and healthcare providers. Although compliance with these laws and regulations is presently the principal responsibility of the health plan, hospital, physician or other healthcare provider, regulations governing patient confidentiality rights are dynamic and rapidly evolving. As such, laws and regulations could be modified so that they could directly apply to us. Also, changes to the laws and regulations that would require us to change our systems and our methods may be made in the future, which could require significant expenditure of capital and decrease future business prospects. Also, additional federal and state legislation governing the dissemination of patient health information may be proposed and adopted, which may also significantly affect our business. Finally, certain existing laws and regulations require healthcare entities to contractually pass on their obligations to other entities with which they do business; as such, we are indirectly impacted by various additional laws and regulations.

 

HIPAA is a federal law that affects the use, disclosure, transmission and storage of individually identifiable health information referred to as “protected health information.” As directed by HIPAA, the United States Department of Health and Human Services (“DHHS”) must promulgate standards or rules for certain electronic health transactions, code sets, data security, unique identification numbers, and privacy of protected health information. DHHS has issued some of these rules in final form, while others remain in development. In general, under these rules, we function as a “business associate” to some of our customers (who are considered to be “covered entities” under HIPAA). The three rules relevant to us and our customers – the Transactions Rule, the Privacy Rule, and the Security Rule – are discussed below. It is important to note that DHHS could, at any time in the future, modify any existing final rule in a manner that could require us to change our systems or operations.

 

First, DHHS has published a final HIPAA rule governing transactions and code set standards (“Transactions Rule”). The Transactions Rule had a compliance date of October 16, 2003. To the extent necessary to help our covered entity customers conduct transactions, we believe that our current products and services meet the requirements of the Transactions Rule. Nevertheless, as noted above, DHHS may make further revisions to the Transactions Rule, which could require us to change our products and systems to enable our covered entity customers to meet such obligations.

 

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Second, DHHS has published a final HIPAA privacy rule (“Privacy Rule”) which had a compliance date of April 14, 2003. The Privacy Rule is complex and far reaching. Similar to the Transactions Rule, as noted above, the Privacy Rule directly applies to covered entities. Also, covered entities are, in most instances, required to execute a contract with any business associate that performs certain services on the covered entity’s behalf involving the exchange or creation of protected health information. Our hospital and health plan customers are covered entities, and to the extent that we are required by our customer contracts to ensure that we comply with various aspects of the Privacy Rule, we believe that we meet the requirements of the Privacy Rule. The Privacy Rule and other similar state healthcare privacy regulations could materially restrict the ability of healthcare providers and health plans to disclose protected health information from patient records using our products and services, or it could require us to make additional capital expenditures to be in compliance. Accordingly, the Privacy Rule and state privacy laws may significantly impact our products’ use in the healthcare delivery system and, therefore, decrease our revenues, increase working capital requirements and decrease future business prospects.

 

Third, DHHS has published the final HIPAA security rule (“Security Rule”) with a compliance date of April 20, 2005. The Security Rule applies to the use, disclosure, transmission, storage and destruction of electronic protected health information by covered entities. The Security Rule requires that covered entities must implement administrative, technical and physical security measures to safeguard electronic protected health information. Also, as with the Privacy Rule, under the Security Rule, covered entities are required to contractually bind their business associates to certain aspects of the Security Rule. As such, where we function as a business associate to a customer that is a covered entity, we are required to enter into a business associate contract with that customer. Implementing such measures may require us to expend substantial capital due to required product, service, and procedure changes.

 

We have completed modifications to our business practices and software offerings so that we are able to assist our customers in complying with the Transactions Rule, Privacy Rule and Security Rule. However, DHHS continues to publish change notices to the existing rules and propose new rules. There is no certainty that we will be able to respond to all such rules in a timely manner and our inability to do so could adversely affect our business.

 

Government Regulation to Adopt and Implement ICD-10-CM and ICD-10-PCS Medical Code Set Standards Could Require Substantial Modification of our Coding and Compliance Software.

 

The American Health Information Management Association and other prominent healthcare industry advocacy groups are calling on DHHS and the healthcare industry to take action to adopt and implement ICD-10-CM and ICD-10-PCS code sets, rules, and guidelines as a replacement for current ICD-9-CM guidelines used in our software products. Adoption of these new code sets would require us to change our systems and our methods which could require a significant expenditure of software development capital and decrease future business prospects for our current product line.

 

Item 6. Exhibits

 

The exhibits listed on the accompanying Exhibit Index are filed as part of this Quarterly Report on Form 10-Q.

 

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SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

       

QUADRAMED CORPORATION

Date: May 10, 2006       By:   /s/    KEITH B. HAGEN        
               

Keith B. Hagen

Chief Executive Officer

Date: May 10, 2006       By:   /s/    DAVID L. PIAZZA        
               

David L. Piazza

Chief Financial Officer

 

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EXHIBIT INDEX

 

Exhibit
Number


 

Exhibit Description


31.1**   Certification of the Chief Executive Officer under Section 302 of the Sarbanes-Oxley Act of 2002.
31.2**   Certification of the Chief Financial Officer under Section 302 of the Sarbanes-Oxley Act of 2002.
32.1**   Certification of the Chief Executive Officer under Section 906 of the Sarbanes-Oxley Act of 2002.
32.2**   Certification of the Chief Financial Officer under Section 906 of the Sarbanes-Oxley Act of 2002.

** Filed herewith

 

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