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Articles published by Cogito

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Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers
From Cogito
Via Business Wire
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Cogito Grows Long-Standing Relationship with Fortune 25 Telecom Provider
From Cogito
Via Business Wire
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Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds
From Cogito
Via Business Wire
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Cogito Secures New Funding to Empower Better Agent and Customer Experiences
From Cogito
Via Business Wire
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Cogito Expands Relationship with Fortune 25 Consumer Technology Company; Supports Frontline Contact Centers with Real-Time AI Guidance
From Cogito
Via Business Wire
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Cogito Expands Relationship with Leading U.S. Health Plan and Deepens API Integration with Fortune 25 Telecom Provider
From Cogito
Via Business Wire
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Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI
From Cogito
Via Business Wire
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Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center
From Cogito
Via Business Wire
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Cogito Announces the Employee Experience (EX) Score for Measuring Employee Sentiment in Customer Interactions
From Cogito
Via Business Wire
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Fortune 25 Healthcare Giant Signs Three-Year Renewal with Cogito
From Cogito
Via Business Wire
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Cogito Enhances Conversation AI, Bolstering Real-Time Agent Assist and Coaching Capabilities
From Cogito
Via Business Wire
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Cogito Adds One of the Largest Military-Focused Financial Institutions as New Client, Continues Rich Company Tradition of Supporting Veterans and Active Personnel
From Cogito
Via Business Wire
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Cogito Reaches Milestone Agent Deployment and Expands Internationally Amid Company Momentum and Funding
From Cogito
Via Business Wire
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Cogito Releases New Product Capabilities and Integrations to Create the Connected Contact Center Ecosystem
From Cogito
Via Business Wire
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Cogito's Growing Client Roster Now Includes Eight Fortune 25 Companies
From Cogito
Via Business Wire
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Cogito Welcomes New Chief Engineering Officer to Drive Innovation and Accelerate Technical Transformation
From Cogito
Via Business Wire
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Aviva Canada Selects Cogito and Five9 to Drive Empathic Interactions in its Contact Center
From Cogito
Via Business Wire
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